如何用英文进行日常投诉呢？在本期的中级听力训练中，一位先生购买的隔音耳机并不隔音，他会怎样去找店员申诉？请结合MP3和下方的听力原文及翻译开始自己的训练。

听力原文及翻译

A: Did you find everything you needed today?

A：今天你找到你需要的东西了吗？

B: Yes, thank you. These headphones are exactly what I need, my neighbor has a really loud dog, and I can't get any work done.

B：是的，谢谢。这些耳机正是我需要的，我邻居家的狗很吵，我没法完成任何工作。

A: I hope they do the trick, that will be ＄150.

A：我希望它们能解决问题，价格是 150 美元。

B: Wow, that's expensive, but these are supposed to be the best right.

B：哇，这太贵了，但这应该是最好用的，对吧？

A: Yes, that's a good brand of headphones, do you want to purchase our protection plan in case something happens to them?

A：是的，这是一个很好的耳机品牌，你想购买我们的保护计划以防万一吗？

B: That's okay, I don't think I need it.

B：没关系，我觉得我不需要。

B: What's wrong with these? I just bought them!

B：这是什么情况？我刚买的！

A: Can I help you?

A：我能帮你吗？

B: Yes, these headphones aren't working anymore, I'd like to return them and get a refund!

B：是的，这些耳机不好用了，我想退货并获得退款！

A: Do you have the receipt?

A：你有收据吗？

B: No, I must have dropped it. I bought these here a couple of days ago.

B：没有，我一定是把它掉在地上了。我几天前在这里买的。

A: Did you purchase a Protection plan?

A：你购买了保护计划吗？

B: No.

B：没有。

A: Our return policy states that, if you don't have a receipt or Protection plan, then you can not return the item. I'm sorry sir.

A：我们的退货政策规定，如果您没有收据或保护计划，则您无法退货。对不起先生。

B: But I just bought them, isn't there anything you can do?

B：但我刚买的，您有什么办法吗？

A: Well you can't return the headphones, but you can exchange them for another pair.

A：您不能退货，但可以换一副。

B: Okay, thanks. Hopefully the new headphones will work.

B：好的，谢谢。希望新耳机能用。

以上就是本期中级听力练习，希望对您的听力水平有所帮助。坚持收听本栏目，我们每日都会为你带来新鲜的情景听力!您也可以访问网站主页，获取最新的英语学习资料，全方位提升英语水平。