Emergency road service. May I help you?

I have a flat tyre.

All right. What's your membership card,please?

489 3362 1978.

And your name?

Eve. E-V-E.

What's the expiration date on your card?

It's July 16,2009.

Where is your car now?

It's on the west street,near Royal Hotel.

And which direction were you going?

I was going west.

What is the make and model of your car?

BMW 530.

What color is it?

It's red.

What's your licence plate number?

SXY201.

All right,Madam. I'll have a tow truck there within 30 minutes.