Pat's English teacher, Ms Taylor, is giving Pat some advice about manners in England. Read and listen. Then tick or cross each picture.
Pat: Ms Taylor, what should I do when I meet new people?
Ms Taylor: When you meet older people, you should shake hands with them and say, "My name's Pat. It's nice to meet you." With younger people, you can wave and say, "Hi, I'm Pat."
Pat: Should I hug them?
Ms Taylor: No. We usually don't hug people when we meet them the first time. We only hug our friends.
Pat: When the family isn't at home, how should I answer the phone?
Ms Taylor: First, say, "Hello." Then take a message.
