Re-issuing a statement
A: Good morning. My name’s Albert Moss. I wonder if you could help me.
B: Certainly, sir. Please have a seat. What may I do for you?
A: I’d like to verify how much money I have on account with you. I can’t seem to find my last statement.
B: That’s no problem, sir. I can issue you a new statement. May I have your account number, please?

补发账单
A：早上好。我叫阿尔伯特·莫斯。不知道您能否帮我个忙？
B：当然可以，先生。请坐。我能为您做些什么？
A：我想核实一下我在你们的账上还有多少钱。我好像找不到我上次的银行对账单了。
B：不成问题，先生。我可以给您发一份新对账单。请问您的账号是多少？