Receptionist：Hello, Miss. What can I do for you this afternoon?

Customer：I need a haircut. But you seem so busy today。

Receptionist：Yes, it is busy today. We usually have a lot more clients on the weekend. Would you like to take a seat and wait for a while, please?

Customer：OK. But how long will I have to wait? Is it going to be more than 30 minutes?

Receptionist：It should be around that. If you’d like, please feel free to read the magazines while you wait。

Customer：Thank you。

(20 minutes later)

Receptionist：Sorry to keep you waiting, Miss. Our hairdresser, Mr. Lee, is just finishing with a client in a moment or two. Will you have a shampoo first? I’ll get a gown for you。

Customer：OK. Thanks。