1. 自己要做什么事时，就使用 May I ~ May I have your name, please? 请问尊姓大名 May I have your check-out time, please请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗?
2. 麻烦客人时，可使用Could you ~Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you hold the line, please? 请不要挂电话好吗?
3. 询问客人的喜好或是做什么时，可使用 Would you ~ Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计程车吗? Would you mind sitting here? 请问您介意坐在这里吗?When would you like to visit Da Liang? 请问您想要何时参观大良? When would you like to have lunch? 请问您想在哪里用餐? What time would you like to eat? 请问您想何时用餐? Who would you like to contact? 请问您想和谁联络? Which kind of room would you prefer? 请问您喜欢哪一种房间? How long would you like to stay? 请问您要逗留多久? How many tickets would you like to buy? 请问您要买几张票? 4. 在提供建议协助、征求意见时，可使用 Shall I ~ 或 Would you like me to do ~?Shall I draw the curtains? 请问需要我把窗帘拉上吗? Shall I draw you a map? 请问要我为您画一张地图吗? Shall I make the reservation for you? 请问要我为您安排预约吗?
2. 麻烦客人时，可使用Could you ~Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you hold the line, please? 请不要挂电话好吗?
3. 询问客人的喜好或是做什么时，可使用 Would you ~ Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计程车吗? Would you mind sitting here? 请问您介意坐在这里吗?When would you like to visit Da Liang? 请问您想要何时参观大良? When would you like to have lunch? 请问您想在哪里用餐? What time would you like to eat? 请问您想何时用餐? Who would you like to contact? 请问您想和谁联络? Which kind of room would you prefer? 请问您喜欢哪一种房间? How long would you like to stay? 请问您要逗留多久? How many tickets would you like to buy? 请问您要买几张票? 4. 在提供建议协助、征求意见时，可使用 Shall I ~ 或 Would you like me to do ~?Shall I draw the curtains? 请问需要我把窗帘拉上吗? Shall I draw you a map? 请问要我为您画一张地图吗? Shall I make the reservation for you? 请问要我为您安排预约吗?
