首先，职场口语比通用英语在遣词造句上更有讲究，这毫无疑问是正确的。你可以试想，在中文的语言环境中，职场话术也不同于日常用语：这其中利益的牵扯，专业性的展现，与对方的亲疏关系都会影响你的措辞。英语同样如此。总体而言，在词汇方面，职场口语会比日常口语高一个档次，也就是会适当多用一些“大词”。例如: (GE: General English BE: Business English)

-I got your email last night. (GE)

-I received your email last night. (BE)

-There are a few things on the agenda that I would like to talk about with you. (GE)

-There are a few items on the agenda that I would like to discuss with you. (BE)

-Mary has given me my travel plans. (GE)

-Mary has provided me with my itinerary. (BE)

这些“大词”平时要怎么积累呢?其实在学习通用英语时，已经有一定基础了，上面出现的receive, item, discuss, provide, itinerary你发现自己也已经全部掌握，只是可能没有意识到它们是get, things, talk about, give, travel plan的升级版。

当然，还有更多更专业的商务词汇，这就取决于How much you’re exposed to these words了。如果你有阅读商务英语系列读物，或英文财经类新闻的习惯，那这些词汇的积累也不会构成很大的学习负担。

除去这种 “大词”外，职场口语中大量保留了日常口语中的“小词”，它们的含义与用法并没有本质改变，只不过将使用背景从生活场景切换到商务场合。例如：

Our job is to make sure that your shipment can get to you without delay. (to arrive)

Could you just stop it! The noise really gets to me. (to affect/ influence adversely)

Richard, shall we go through all the details one more time? (to examine)

I wish I had thought this through. I’m sorry. (to consider thoroughly)

Emma will be back at once, hang on for a second. (to wait)

…So fellows, it’s been a tough year and it’s a great achievement to hang on to what we already have. (to keep)

这些“小词”，看的可就是通用英语积累的功力啦。不过，我们每个人都有相对固定的工作场合，人际环境。久而久之，也会形成相对固定的语言体系，不用纠结“积累到什么时候才是个头?”。

“大词”“小词”仅仅是相对而言，“大词”可以小用，“小词”也可以有大用途。职场中影响词汇使用的因素有很多：自己的专业身份，商务场合，对方伙伴的个性，之间的关系，谈论的话题，商务目的等等。为了避免用错词，除了基本的商务社交礼仪知识外，我们也需要更全面地学习词汇，包括：发音，词性，常见搭配，场景(联想使用背景)，变体，同义词。 你学对了吗?