背景说明
Alex 在纽约G&P公司上班，他从网站上看到中国PH公司推出一台新的打印机，他想多了解这个商品及其报价，于是直接打电话至PH公司询问。
Operator: Good afternoon, PH. How can I help you?
下午好，PH公司。有什么可以为您服务？
Alex: Hello, this is Alex calling from G&P in New York. I'm calling because I want to know about your company and products. Is there anyone there who could answer some questions?
哈啰，我是艾力克斯，从纽约G&P公司打来的。我是来询问贵公司以及贵公司的产品。可以回答我一些问题吗？
Operator: Sorry. We've got a very bad connection here. Could you speak a little louder please?
抱歉，信号不是很好。你可以讲大声一点吗？
Alex: OK. I said I'm interested in your products. Could someone there answer my questions?
好的，我是说我对贵公司的产品有兴趣。有人可以回答我的问题吗？
Operator: Sure. I'll transfer your call to the Sales Department. Hold on, please.
当然。我将把电话转给销售部门。请稍候。
(Ring)...(10 seconds)
（电话铃响）……（10秒）
Operator: I'm sorry to have kept you waiting. All our sales representatives are busy right now. Would you like to leave a number for someone to call you back or would you like to hold?
对不起，让你久等了。销售部门的业务代表们都在忙。你是想留下电话号码好让人回电还是在线继续等？
Alex: I'd like someone to call me back. My name is Alex, and I can be reached at 1-21-87654321.
我想要有人回我电话。我的名字是艾力克斯，拨打1-21-87654321可以找到我。
Operator: Is there anything specific you are inquiring about?
你有什么特别的事情需要询问吗？
Alex: Yes, I'd like to know more about your printers.
是的，我想多了解一些你们公司的打印机。
Operator: OK. I'll forward your request to a sales representative, and someone will contact you soon.
好的。我会把你的需求传达给一位业务代表，而且他很快就会与你联系。
Alex: Thank you very much.
非常感谢。
Operator: You are welcome. Thanks for calling. Goodbye.
不客气。谢谢你打电话来，再见。
Alex: Goodbye.
再见。
Alex 在纽约G&P公司上班，他从网站上看到中国PH公司推出一台新的打印机，他想多了解这个商品及其报价，于是直接打电话至PH公司询问。
Operator: Good afternoon, PH. How can I help you?
下午好，PH公司。有什么可以为您服务？
Alex: Hello, this is Alex calling from G&P in New York. I'm calling because I want to know about your company and products. Is there anyone there who could answer some questions?
哈啰，我是艾力克斯，从纽约G&P公司打来的。我是来询问贵公司以及贵公司的产品。可以回答我一些问题吗？
Operator: Sorry. We've got a very bad connection here. Could you speak a little louder please?
抱歉，信号不是很好。你可以讲大声一点吗？
Alex: OK. I said I'm interested in your products. Could someone there answer my questions?
好的，我是说我对贵公司的产品有兴趣。有人可以回答我的问题吗？
Operator: Sure. I'll transfer your call to the Sales Department. Hold on, please.
当然。我将把电话转给销售部门。请稍候。
(Ring)...(10 seconds)
（电话铃响）……（10秒）
Operator: I'm sorry to have kept you waiting. All our sales representatives are busy right now. Would you like to leave a number for someone to call you back or would you like to hold?
对不起，让你久等了。销售部门的业务代表们都在忙。你是想留下电话号码好让人回电还是在线继续等？
Alex: I'd like someone to call me back. My name is Alex, and I can be reached at 1-21-87654321.
我想要有人回我电话。我的名字是艾力克斯，拨打1-21-87654321可以找到我。
Operator: Is there anything specific you are inquiring about?
你有什么特别的事情需要询问吗？
Alex: Yes, I'd like to know more about your printers.
是的，我想多了解一些你们公司的打印机。
Operator: OK. I'll forward your request to a sales representative, and someone will contact you soon.
好的。我会把你的需求传达给一位业务代表，而且他很快就会与你联系。
Alex: Thank you very much.
非常感谢。
Operator: You are welcome. Thanks for calling. Goodbye.
不客气。谢谢你打电话来，再见。
Alex: Goodbye.
再见。
