Joel: Hey, Michele.
Michele: Hi.
Joel: You don't look very happy. What happened?
Michele: Oh, well, I'm a little bit frustrated.
Joel: Why?
Michele: Well, I went to the bank today and I couldn't communicate well because my Japanese wasn't good enough and the bank teller didn't speak English.
Joel: What were you trying to do?
Michele: Well, I've ordered a ticket to go to Australia and I have to send the money to the travel agency and they only accept one form of payment. They want me to send a bank transfer.
Joel: OK.
Michele: So, I have a post office account and I can't do it through the post office, so I went to the bank and I started to explain that I want to send.... do a bank transfer.
Joel: Right.
Michele: And because I'm a foreigner, I think she thought I wanted to send money abroad and she was saying, "Oh, I'm sorry, you can't do that here" but I had to explain, "No, no. I just want to send it within Japan," but I don't know, because I don't have an account at that bank there was some sort of problem and she wanted me to fill out a form and I didn't really understand it.
Joel: Right, and then the form is in Japanese.
Michele: Yes, so now I have the form. I guess I'll have to go find a friend to help me with...
Joel: You never solved the problem.
Michele: No, no. I just took the form and said, "OK, I'll take it and come back."
Joel: How long were you there?
Michele: Not too long, maybe five or ten minutes. There weren't many people in the bank but I still felt like, oh I'm taking up too much time here or something.
Joel: So, you just gave up and...
Michele: Yes.
Joel: Well, I'll have to take you over to my landlord here. This Japanese woman is really nice and she'll... I'm sure she'll help you fill out the form.
Michele: Oh, really.
Joel: And take care of you. Yeah.
Michele: Oh, that's great.