2--Hello, George. How can I help you?

1--I'm trying to file a claim online, but I have questions.

2--Okay, give me a moment and I'll go over there to help you.

1--Hello again. Thanks for coming over.

2--It's my pleasure. What are you having trouble with?

1--It's this question here. I'm not sure what it is asking for.

2--The system is asking for the reason you are no longer working.

1--Does that make a difference?

2--Yes it does. We review every person's case individually.

1--My company went out of business.

2--Then just put "Company out of business." You should be okay.

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注解：
 
1.claim索赔
2.make a difference有影响
3.individually个别的

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译文：

1--你好,我的名字是乔治。

2--你好,乔治。我如何帮助你?

1--我想网上索赔,但我有些问题。

2--好吧,给我一分钟,我去那边帮助你。

1--你好。谢谢你赶过来。

2--这是我的荣幸。你有什么困难?

1--是这样的,我不清楚这个问题问的是什么？

2--该系统问你不再工作的原因。

1--那有什么影响？

2--的确是的。我们单独检查每个人的情况。

1--我的公司破产了。

2--那就写上“公司破产”。就可以了。