2--What problems are you having exactly？
 
1--The complaint rate for our new product line is very high, almost eight percent.
 
2--That is high.
 
1--Yes. We keep finding problems when testing the sound boards.
 
2--But your promotional materials claim the broads are the less expensive of their types on the market.
 
1--The least expensive. but still fully functional. And we think that your factory needs to take measures to improve quality-control.
 
2--That will involve additional expenses for us.which we will have to pass on to you as a rate hike.
 
1--I am afraid that is not acceptable. Your contract says that you will deliver a product with a reject rate of less than six percent.Well. I will tell you that. Mr. Li.
 
2--I will review the contract and talk with management. Then we will get together and hash this out.
 
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注解：
 
1.quality-control品质管理 
2.functional功能的   
3.additional额外的

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译文：

1--张先生，我们有一些品质管理的问题。我们必须找出问题的根源并且设法解决。
2--你们究竟有什么问题呢？
1--对我们新产品的投诉率很高，几乎高达百分之八。
2--这的确很高
1--没错。我们在测试声卡时一直在找问题。
2--可是这是你们的促销材料上称这种声卡是市场上同类产品中最便宜的。
1--我们是要最便宜的但是也要要完备的功能啊。我们认为你们的工厂需要采取有效措施来改善你们的品质管理。
2--那就意味着我们会有额外的开支，而我们会把的东西，落选者价格增加的部分转嫁到你们身上。
1--这恐怕我们无法接受。你们的合同上说你们会以低于百分之六的瑕疵率交货的。
2--嗯，李先生，我跟你说，我会再看一遍合同，并和管理部门讨论一下。然后我们会一起讨论并解决这个问题的。