情景会话口袋书人际篇 第345期:售后服务(1)
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    1. What after service can you offer?
    你们能提供什么样的售后服务?
    还能这样说:
    How can you offer the after service?
    What about the after service?
    应用解析:
    active service 实际战斗,实战;
    at one's service 为某人效劳;随时提供服务;
    customer service 客户服务;
    service quality 服务质量
    2. It can be refunded if there is something wrong with it.
    如果有问题的话,可以拿来退货。
    还能这样说:
    If something goes wrong, it can be refunded.
    You can return it if there is something wrong.
    应用解析:
    tax refund management 退税管理;
    refund the balance 补偿差额;
    charges refund 运费退款;
    refund sth. to sb. 退还(所收的钱),偿付(花去的费用)
    3. Can I have a refund?
    我能不能有退款?
    还能这样说:
    Can I have my money back?
    Can I get a refund for it?
    4. We offer maintenance for the goods.
    我们提供保养维修。
    还能这样说:
    We provide the customer maintenance service.
    We are responsible for the maintenance.
    应用解析:
    breakdown maintenance 故障维修,停工检修;
    annual maintenance 年度保养;
    maintenance order 赡养令,抚养令;
    effective maintenance 有效维护管理
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