DESK PERSON: May I help you?

CAROL: Yes, I would like to check in.

DESK PERSON: Do you have a reservation?

CAROL: Yes, my name is Carol Jiang. That's spelled J - I - A - N - G.

DESK PERSON: I'm sorry, Ma'am. I can't find anything under that name.Do you have your confirmation number?

CAROL: No, I don't have it with me.But I know I have a reservation. My husband made it for me last month.

DESK PERSON: Well, let me look again. How do you spell your first name, Ma'am?

CAROL: C - A - R - O - L. Carol.

DESK PERSON: I don't find a "Carol" in the computer for today.I have a Carol Larson here. But that reservation is for next Monday.

CAROL: No, that's not me. My name is Jiang, not Larson. My husband reserved for me.

DESK PERSON: Are you sure he used your name, Ma'am?Maybe he reserved under his name.

CAROL: His name is Lin, L - I - N.

DESK PERSON: I'm sorry. I have nothing here.

CAROL: Miss, I know he made this reservation for me.

DESK PERSON: Hmm. Let me try something.Wait. I have a reservation for someone named "Jang" here. But it's spelled J - A - N - G. It's not spelled J - I - A - N - G. It's for a "Mr. C Jang."

CAROL: Oh, that must be me! Probably they typed the name wrong.My husband's English isn't so good.

DESK PERSON: Yes, sometimes it happens, Ma'am.That's why it is always good to carry your confirmation number.I'm sorry about the inconvenience.

CAROL: It's okay. It's probably my husband's fault.Is there a pool in this hotel?

DESK PERSON: Yes, of course.The pool is open until 10:00 p.m. So you still have about 45 minutes.

CAROL: Good.

DESK PERSON: Here is your key. Your room is 379.You can find the elevators just around that corner there, down the hall.Enjoy your stay, Ma'am.

CAROL: Thank you.

柜台小姐：我能为你服务吗?

卡萝：我要登记住房。

柜台小姐：你有事先预订吗?

卡萝：有，我叫江卡萝，江是 J - I - A - N - G。

柜台小姐：小姐，对不起，我找不到你的名字。你有登记号码吗?

卡萝：我没有带在身上。但是我有订房，我先生上个月帮我订的。

柜台小姐：那我再找一次，你的名字怎么拼呢?

卡萝：C - A - R - O - L。卡萝。

柜台小姐：我在计算机上找不到今天有叫"卡萝"的房客。这里有卡萝.拉森，但是她是预订下星期一的。

卡萝：那不是我，我姓江，不是拉森，我先生帮我订的。

柜台小姐：你确定他用你的名字吗?或许他用自己的名字订的。

卡萝：他姓林，L - I - N。

柜台小姐：对不起，这里也没有。

卡萝：小姐，他有帮我订。

柜台小姐：嗯，让我试试。等等，这里有姓张的是 J - A - N - G，不是 J - I - A - N - G。是给一位张先生订的。

卡萝：那应该是我，也许他们打错了。我先生的英文不是很好。

柜台小姐：这种情形不是没有。所以随身携带登记号码总是比较好，不便之处还请见谅。

卡萝：没关系，也许是我先生的错。饭店有游泳池吗?

柜台小姐：有的。游泳池开放到晚上十点，你还可以用四十五分钟。

卡萝：那太好了。

柜台小姐：这是你的钥匙，房间是 379。电梯在大厅楼下的转角那儿。祝您愉快。

卡萝：谢谢你。