[00:00.00]9.We cannot find your name.

[00:01.10]我们找不到你的姓名。

[00:02.19]Useful Expressions

[00:03.17]常用语句

[00:04.15]1.I'd like to check in,please.

[00:06.74]我要办理住宿手续。

[00:09.33]2.I made a reservation already.

[00:12.66]我已经办理了预约。

[00:15.99]3.I need a single room with bath for two nights.

[00:20.35]我需要带有浴室的单人房住两个晚上。

[00:24.71]4.Do you have any vacant rooms available?

[00:28.43]你们还有空的房间吗?

[00:32.16]5.What is the room rate?

[00:34.90]住房费多少钱呢?

[00:37.64]6.Is the tax and service charge included?

[00:41.80]包括税金和服务费吗?

[00:45.95]7.Is there any other same class hotel near here?

[00:50.40]这附近还有其他同样等级的饭店吗?

[00:54.86]Practical Conversation

[00:55.73]实用会话

[00:56.61]A:Do you have a reservation?

[00:57.57]你有预约吗?

[00:58.54]B:Yes,here's our confirmation slip.

[01:00.06]是的，这就是我们的确认单。

[01:01.57]A:I'm afraid we have no reservation by this name.

[01:03.16]我恐怕我们找不到这个名字的预约。

[01:04.76]B:No reservation?Well,then,do you have any rooms available?

[01:07.06]没有预约?哦，那么你们还有空房间吗?

[01:09.36]A:I'm afraid all the rooms are fully booked.

[01:10.83]我恐怕所有房间都订满了。

[01:12.31]B:You mean we can't stay in this hotel tonight?

[01:13.76]你意思是我们今晚不能进住这家饭店吗?

[01:15.21]A:You're right.We have no more rooms available for tonight.

[01:17.09]你说对了。我们今晚没有多余的空房间了。

[01:18.97]B:Then,would you recommend any other nearby hotel?

[01:20.65]那么，请你推荐附近其他饭店好吗?

[01:22.34]A:OK,I'll call ahead.

[01:23.34]好的，我就打电话。