Dear Mr. Jerry,

敬爱的杰瑞先生：

I regret to inform you that your damaged shipment arrived yesterday.

Several corners of your products are broken, and which should be caused by careless delivery. We hope that you have bought the insurance of this shipment. Anyway, I will send the damaged parts to you COD. Please let Matthew know when they arrive, and he will take it over from here.

我很遗憾地通知你货物已经抵达了且有毁损。你的产品有好几个角落都有破损，那应该是由于粗心的运送造成的。希望你这批货有买保险。不管怎样，我将会把坏掉的部分以货到付款方式寄回去给你。当它们抵达时请让马修知道，他会着手处理。

If there are any other questions, please contact Matthew directly.

如果有任何其他的问题，请直接联络马修。

With Best Regards,

John Lin

约翰•林 谨上