[00:05.49]Unit12 Culture Shock Lesson2 Mind Your Manners

[00:11.27]Exercise 2 Listen to Part 1 of the interview

[00:15.08]about communication in different cultures.

[00:17.99]Compare what the expert says with your answer

[00:20.72]from Exercise 1.

[00:23.30]Good morning and welcome to "Culture Matters".

[00:26.84]Today we're looking at different styles

[00:29.10]of communication in different cultures.

[00:31.95]We have Dr Jan Groot,from

[00:34.62]Utrecht University in Holland in the studio.

[00:37.70]Good morning.Can you tell us what

[00:39.97]the main differences are in the way

[00:42.24]people around the world communicate?

[00:44.69]Well, one of the main differences

[00:46.88]is between cultures that express

[00:48.65]how they feel

[00:49.85]let's call them "open" cultures

[00:52.05]and others which generally try not to show

[00:54.66]their feelings

[00:55.74]let's call them "closed" cultures.

[00:58.38]People from "open" cultures generally

[01:00.71]show how they feel quite openly

[01:02.82]when they are happy,or when they are angry.

[01:05.90]"Closed" cultures avoid showing their feelings,

[01:08.85]especially in more serious situations,

[01:11.51]such as at school,university or work.

[01:15.00]People from "closed" cultures

[01:16.84]are usually quieter and seem shyer

[01:19.33]and more modest than people

[01:21.00]from "open" cultures.

[01:21.81]