[00:01.99]how, how do yo do that effectively?
[00:03.89]Well, if you think of summarizing
[00:05.36]as being simply restating ,
[00:07.63]in a more compact form,
[00:09.67]what the other person has said to you ,
[00:11.75]so that you've included all the key things
[00:14.30]and make sure that you've understand exactly
[00:17.91]what they're saying to you.
[00:19.47]So restating in a compact form
[00:20.71]what's been said to us.
[00:22.77]How do you summarise why good communication
[00:24.93]is so important?
[00:26.96]Because in whatever situation we're in
[00:28.84]we always have to deal with people
[00:30.70]and we have to communicate with people.
[00:32.42]And if we're going
[00:33.00]to get the best out of people
[00:34.69]and build relationships successfully,
[00:36.39]whether it be at work or in a social situation,
[00:39.51]we need to have good communication skills
[00:41.89]and we mustn't think that good communication
[00:43.58]skills are something that we all naturally have
[00:45.86]it's something that we all need to work on
[00:47.83]to make sure that we build good relationships.
[00:53.05]6 Listen again if necessary,and check.
[00:57.78]What else did Dr. Chen say about these things?
[01:01.25]Did she say anything you disagree with?
[01:01.25]
