[00:05.71]Real life
[00:06.89]Getting people to do things
[00:09.35]1 The pictures show four situations
[00:12.55]in which one person wants another person
[00:15.02]to do something
[00:16.41]Can you guess what the situations are?
[00:19.04]Listen and check.
[00:20.90]a)Karen... hi...
[00:27.95]are you in the middle of something?
[00:29.53]Sort, of...
[00:30.60]Well, shall I come back later?
[00:32.45]No, no it's all right...
[00:33.99]what can I do for you?
[00:35.83]Sorry to disturb you...
[00:37.01]I'm having a lot of trouble with my computer.
[00:39.52]Every time I try to print something,
[00:41.07]I just get an error message.
[00:42.77]Have you tried just turning it off
[00:44.50]and starting again?
[00:45.73]Yes, well it just seems to keep on happening...
[00:48.84]I thought if you had a minute you might come
[00:51.38]and look at it for me...
[00:52.70]you did say if there was anything...
[00:54.23]And you've tried re-starting it...
[00:56.34]Yeah, I've done that... same thing,
[00:58.91]it just keeps freezing when I try to print...
[01:01.50]OK well, I've just got to finish this,
[01:03.67]if you'll just bear with me for a minute...
[01:05.60]Right.
[01:07.79]OK, just let me send this off
[01:09.90]and I'll be right with you.
[01:09.90]
