心心念念的衣服鞋子买来后
发现尺码不合适或
和想象中的相差太大
这个时候我们就会想
申请退货退款了
那么“退款退货”用英语怎么说?
关于购物你需要知道的词汇都有哪些?
Cart n. 购物车
Deliver v. 投递，递送
Delivery n. 送货
Receipt n. 收据，小票
Complain v. 投诉
Return n. / v. 退还
Refund n. / v. 退款
out of stock 缺货
“退货退款”的英文
return /rɪˈtɜːrn/ 退货
refund /rɪ'fʌnd/ 退款
一般“退款退货”也不是说退就能退的，一定要带上你购买结账时给你的购物小票，凭票退款或者退换货。
the receipt 购物小票
退款方式:
back on credit card 退回信用卡
refund your money 退现金
情景对话
今天是星期六晚上，史密斯太太准备把她买的T恤退换掉。
Shop Assistant: What can I do for you?
我能为你做什么?
Mrs S: I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small.
今天下午我给我儿子买了这件t恤，但是不适合他，太小了。
Shop Assistant: Do you want to change it or get a refund.
你是想要换货还是退款呢?
Mrs S: I'd like to change it for a larger size. Do you have these in large?
我想换件大一点的。你们有大号的吗?
Shop Assistant: I'll just check. Let's see, yes we have large or extra large, which would you prefer?
我来查一下。看一下，有的，我们有大号的和特大号的，您更倾向于哪一个?
Mrs S: I think large will be fine, it's for my son.
我觉得大号就可以了，给我儿子。
Shop Assistant: That's fine, if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you.
没关系，如果不合适就把它拿回来。你把它拿到客户服务台，他们会为你解决的。
Mrs S: Thank you. Just as a matter of interest do you give refunds?
谢谢你!我还想再问一下，你们这支持退款吗?
Shop Assistant: Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the reciept.
是的。当然。任何衣物在购买后三周内都可以退，但必须保留收据。
Mrs S: I see, thanks again.
我明白了，再次感谢。
Shop Assistant: You're welcome.
不客气。
今天的内容都学会了么?
欢迎评论交流心得~
