B: This is Linda Carter. I'd like to book hotel and airline reservations.
A: Where are you going, Ms. Carter?
B: I'm headed for Toronto to attend an industrial exhibition.
A: Could you spell your name, please?
B: My surname is Carter, C-A-R-T-E-R, and my given name is Linda.
A: Will you be traveling by yourself?
B: No, Ill be traveling with my boss, James Adams. So I need two tickets and two rooms.
A: Would you like to have one-way or round-trip tickets?
B: Return tickets. But since we re not sure when we can come back, I prefer open tickets for the return journey.
A: Will you fly economy class or business class?
B: Business class, please. My boss always flies business class. If there's a five-star hotel located downtown, that would be great.
A: Well, let me check the computer. I can book your tickets right now. I'll have to check the hotel reservation and call you back.
B: No problem. I'm at 58855200. I'll be expecting your call.
A: OK. Thank you.
