It is important for customers to feel like their ideas are valued.

让客户感觉他们的想法是有价值的，这很重要。

Mark

I think that covers everything on my second point.

我认为这一条涵盖了第二点中的所有东西。

Mark

Are there any questions or comments at this point?

关于这一点，还有什么问题或意见吗?

Bob

I have a question, Mark.

Mark，我有一个问题。

Bob

What kind of system do you use for organizing and sharing this kind of customer feedback?

你用什么样的系统管理和分享这类型的客户反馈?

Mark

That's a great question.

这是一个很好的问题。

Mark

I plan to cover that a little later.

我稍后会谈到。

Mark

I have some thoughts on ways to deal with sharing such feedback.

我有一些想法是关于处理如何分享这些反馈的。

Mark

I'll go over the final section of my presentation, then come back to your question. OK?

我先讲完最后一部分，再回到你的问题上，可以吗?

Bob

That's fine.

好的。

Mark

Now, I want to return to how informal feedback can be encouraged.

现在，我想回到如何鼓励非正式的反馈这个话题上。