跟艾米莉一起学口语 第572期:电话致歉客户
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    A: Hello.

    你好。

    B: Good morning. This is Emily calling from the international student office.

    早上好,我是国际学生办公室的艾米丽。

    A: Good morning.

    早上好。

    B: The reason I'm calling is because Ms. Collins will not be able to call you back until next week.

    我打电话是要告诉你,科林斯女士要到下周才能给你回电话。

    A: Oh, I had hoped she would have called me back yesterday.

    我本来以为她昨天会给我打电话呢。

    B: She's terribly sorry about that. She had to leave the office suddenly and won't be able to return until next week. She hopes you understand.

    她对此非常抱歉,她昨天有急事,突然离开了办公室,而且要到下周才能回来,她希望你能谅解

    A: Is there someone else I can talk to?

    那我能跟其他人谈谈吗?

    B: She asked me to call you to book an appointment with someone else today. When are you free today?

    她让我打电话告诉你,今天可以预约其他工作人员,你今天什么时候有空?

    A: Anytime after 2 PM will be good for me.

    下午两点以后我有时间。

    B: Mr Liu is available at 2:15 today. Will that work for you?

    刘先下午2:15以后可以接受预约,你觉得可以吗?

    A: I'd prefer to speak with Ms. Fonda.

    我还是想跟方达女士谈。

    B: I'm afraid she isn't available this afternoon. She has an opening at 11:30 this morning. Will that work for you?

    恐怕她下午没有时间,今天11:30她有空,你觉得行吗?

    A: That will be fine.

    好的。

    B: Ok. We'll be expecting you at 11:30. See you then.

    那就11:30来吧,到时候见。

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