交货延迟 2 Delivery Delay 2

经典范文 Model

Subject：Laptops

Dear Celia，

We've been doing business with you for more than five years, and that's why I was quite surprised at the unexpected delivery delay which occurred this time.

I ordered 25 laptop computers from you on the 12th of April, and transferred the payment of￥30，000 to your firm's bank account that same day.

According to the Agreement, the laptops were to be delivered before the 18th of April, but that did not happen. On the 19th of April, I received your promise that the goods would be delivered before the 22nd of April, but it is the 23rd of April today and we still haven't received a single laptop.

Could you please look into this as a matter of some urgency and get back to me before the close of business today.

Regards，

Alex Chou

主题：笔记本电脑

亲爱的西莉亚：

我们已经有5年多的生意往来了，正因为如此，我对这次发生的始料未及的延迟交货感到非常意外。

我于4月12日向你们订购了25台笔记本电脑，而且于同日将3万元货款转到贵公司的银行账户里。

按照合同，这些笔记本电脑应该在4月18日之前送到我公司，但当天没有到货。4月19日，我收到了你的保证，即于4月22日之前送到，但今天已经是4月23日了，我们还是没有收到一台笔记本电脑。

请将此事作为紧急事件处理，在下班之前答复我。

此致

敬礼！

亚历克斯·周