J: Ms. Tate, we were talking about the style-plus training program.

T: Right, the clothing manufacture that computerized its factory.

J: How did that training turn out?

T: Very well, they retained their employees and equally important their employees’ loyalty.

J: What about the training itself?

T: The workers were given just enough computer skills to do their job.

J: Just enough training to do their job.

T: Just in time and just enough.

J: And what about Mr. Hyde? You were telling me he hired training new employees, too.

T: He hired graphic designers, who‘re already computer literate,

J: How did they work out?

T: He hired them first as free lancers on a project by project basis.

J: Then if he liked their work, he put them on the payroll fulltime.

T: Exactly, this helped him identify the best people.

J: It gave him a good opportunity to evaluate their work.

T: And see if their personalities fit in the corporate culture.

J: Successful companies have successful employees.

T: Nothing succeeds like success.

J: Like the successful jeans retail store with its popular website.

T: Claims like that who are into e-commerce write their own tickets.

J: You help them, give yourself some credits.

T: We'll take credits if credits do. We're just a change agent.

S: You let others do the dirty work?

T: We don't mind getting our hands dirty but it is our claims who make things happen.