Airport Service
Dialogue 1
-Good afternoon,Miss.
-Good afternoon,sir.What can I do for you?
-We intend to charter a flight to Singapore,Malaysia and Tailand on May 1st and May 6th.
-What type of aircraft are you going to charter?
-A Boeing 737.
-How many people will you go together with?
-We've got 110 travellers with 10 guides and interpreters.
-You can't fill up a large jet like Boeing 737.There are more than 130 seats on that kind of aircrft and still more than 10 of them will be left vacant.
-May we take the plane with the vacant seats free of charge?
-I'm afraid you can't .In that case,we can't make any profit.
-Then we'll try to get 10 travelers more.
-You have also to pay the cost of feryy flight because the plane has to fly back without any passengers traveling on it.
-Yes,we know.
-Would you please register here first?
-All right.
-Do you prefer to sign the contract now,or after you get enough travelers?
-Maybe I'll come several days later to sign the contract.
-OK.See you ,then
-Thank you.See you.
Dialogue 2
-Hello,Miss.
-Hello,sir.
-I'm from TCL Group.We received a fax yesterday,and we must send our home appliances to Sydney at 3 o'clock tomorrow afternoon at the latest.
-I see.So all your home appliances should be expedited.
-Yes.
-Have you got all your things here?
-Yes,we have.Everything is outside on our truck.
-Then shall we go through the formalities now?
-OK.
-Here is the Airway Bil.Please fill in the relative information.
-All right.I've finished.Here you are.
-Good .How do you pay for it,in cash or in check?
-In check,please.
-OK.Now please get these copies of AWB and take your truck to the cargo yard.They'll help you unload the truck.
-Oh,thank you.you're very helpful.
-You're welcome.
Dialogue 3
-Excuse me,Miss.May I trouble you?
-What can I do for you?
-I've been waiting for my baggage at the claim area for half an hour.Most of the passengers coming with me have already left the airport now.But I haven't got mine yet.
-Don't worry,would you please show me your baggage stubs?
-Here they are.
-Wait a minute,please.I'll go to the airport inquiry office.
(Coming back from the inquiry office.)
-I'm sorry.The porter put your baggage in a wrong place.And your bag gages weren't loaded in the airplane you were in.Now they have found the prblem and would put them on the next flight.
-Then what can I do now?
-Would you please leave your name,telephone number and address here?
-All right.
-We'll inform you as soon as the next flight arrives.
-OK.Thank you.
-Not at all.
Dialogue 4
-Excuse me!
-What can I do for you,sir?
-I've just come from Beijing on Flight CA937.I'm going to Liverpool on Flight BA1302 at 9:35 tomorrow morning.Could you tell me what procedures I have to go through?
-Have you reserved your seat on Flight BA1302 in Beijing?
-Yes,I have.Here is my ticket.
-Yes,your reservtion is OK.Have you checked your baggage to the final destination?
-Yes.I have.
-OK.Since you have reserved our flight to Liverpool,your accommodation will be arranged by our airline.
-Good.
-Please go to the transfer counter of our airline to get a voucher.It's just on the first floor,the left side of terminal building.
-By the way,I have got two suitcases,and I'm wondering whether I can deposit one of them here.
-Certainly.The checkroom is next to our office.You can deposit your suitcase there.
-Oh,thank you.See you!
-See you!
Dialogue 1
-Good afternoon,Miss.
-Good afternoon,sir.What can I do for you?
-We intend to charter a flight to Singapore,Malaysia and Tailand on May 1st and May 6th.
-What type of aircraft are you going to charter?
-A Boeing 737.
-How many people will you go together with?
-We've got 110 travellers with 10 guides and interpreters.
-You can't fill up a large jet like Boeing 737.There are more than 130 seats on that kind of aircrft and still more than 10 of them will be left vacant.
-May we take the plane with the vacant seats free of charge?
-I'm afraid you can't .In that case,we can't make any profit.
-Then we'll try to get 10 travelers more.
-You have also to pay the cost of feryy flight because the plane has to fly back without any passengers traveling on it.
-Yes,we know.
-Would you please register here first?
-All right.
-Do you prefer to sign the contract now,or after you get enough travelers?
-Maybe I'll come several days later to sign the contract.
-OK.See you ,then
-Thank you.See you.
Dialogue 2
-Hello,Miss.
-Hello,sir.
-I'm from TCL Group.We received a fax yesterday,and we must send our home appliances to Sydney at 3 o'clock tomorrow afternoon at the latest.
-I see.So all your home appliances should be expedited.
-Yes.
-Have you got all your things here?
-Yes,we have.Everything is outside on our truck.
-Then shall we go through the formalities now?
-OK.
-Here is the Airway Bil.Please fill in the relative information.
-All right.I've finished.Here you are.
-Good .How do you pay for it,in cash or in check?
-In check,please.
-OK.Now please get these copies of AWB and take your truck to the cargo yard.They'll help you unload the truck.
-Oh,thank you.you're very helpful.
-You're welcome.
Dialogue 3
-Excuse me,Miss.May I trouble you?
-What can I do for you?
-I've been waiting for my baggage at the claim area for half an hour.Most of the passengers coming with me have already left the airport now.But I haven't got mine yet.
-Don't worry,would you please show me your baggage stubs?
-Here they are.
-Wait a minute,please.I'll go to the airport inquiry office.
(Coming back from the inquiry office.)
-I'm sorry.The porter put your baggage in a wrong place.And your bag gages weren't loaded in the airplane you were in.Now they have found the prblem and would put them on the next flight.
-Then what can I do now?
-Would you please leave your name,telephone number and address here?
-All right.
-We'll inform you as soon as the next flight arrives.
-OK.Thank you.
-Not at all.
Dialogue 4
-Excuse me!
-What can I do for you,sir?
-I've just come from Beijing on Flight CA937.I'm going to Liverpool on Flight BA1302 at 9:35 tomorrow morning.Could you tell me what procedures I have to go through?
-Have you reserved your seat on Flight BA1302 in Beijing?
-Yes,I have.Here is my ticket.
-Yes,your reservtion is OK.Have you checked your baggage to the final destination?
-Yes.I have.
-OK.Since you have reserved our flight to Liverpool,your accommodation will be arranged by our airline.
-Good.
-Please go to the transfer counter of our airline to get a voucher.It's just on the first floor,the left side of terminal building.
-By the way,I have got two suitcases,and I'm wondering whether I can deposit one of them here.
-Certainly.The checkroom is next to our office.You can deposit your suitcase there.
-Oh,thank you.See you!
-See you!
