Business Relations
Dialogue 1
-Hello!
-Hello,aren't you Mr.Black?
-Yes,I am a representative of International Construction Machines Corporation.Here's my card.
-Thanks.Please take a seat and have a cup of coffee.
-Thank you.What's your name,please?
-My name is Xie Juan.Xie is my last name.I'm an interpreter.
-I'm very glad to meet you.This is my first trip to China.I would appreciate your assistance,Miss Xie.
-OK.Would you like to rest this afternoon?Mr.Shao,sales manager of our company would invite you to dinner this evening.We'll begin our business discussions tomorrow.
-Fine.See you this evening at the dinner.
-See you then.
Dialogue 2
-We are interested in your lacquer and crystal articles.Can you give me your latest price list?
-Certainly.Here is the list.Please have a look.
-I'm afraid the price you offer is on the high side.
-Could you make a counte-roffer?
-I should say a reduction of 10 percent at least.
-We can't do more that a 4% reduction.
-How about meeting half-way?
-Let's call it a deal.
Dialogue 3
-I agree to the transaction at the price you suggest.
-Do you accept a pay by installment?
-No,I insist on paying by credit card.
-The packing must be strong enough.
-No problem.
-Shall we sign the contract now?
-OK.
Dialogue 4
-What coverage will you take out for the goods I've ordered?
-Did we conclude the business on CIF basis?
-Yes,CIF.
-Then we'll only insure W.P.A.
-Could you cover the Risk of Breakage for us?
-Risk of Breakage is classified under extraneous risk.As long as you put forward this request,we can cover the Risk of Breakage for you.
-Who will pay the premium for it?
-The additional premium is for buyer's account.That's for your account.
-That's understood.
-So,for this consignment,we shall cover W.P.A. and Risk of Breakage for 110% of the invoiced value.
Dialogue 5
-Let's discuss the delivery date first.You offered to deliver within six months after the contract signing.
-Yes.The interval is too long,I'm afraid.Could you deliver the goods sooner?
-I must say we can do very little in this matter.But we'd like to hear more from you on this.Then we shall see what can be done.
-Our idea is that you deliver within three months after the contract signing.
-Impossible!As you know,most parts of our product are produced here in our factory,but we also have some OEM parts.We have to order from them first.
-I see.Please let us know as soon as you get them.
-I'll certainly do that.
-Dialogue 6
-I wonder whether you can quote us CIF?
-Of course.We can quote you both CIF and FOB.You can compare them and see for yourself which price is better for you.
-Good.Now about another point.Do you allow me a commission?
-As a rele,our prices do not include the commission.In consideration of your good connections with customers,we could give you a commission.What percentage do you expect?
-I usually get a commission for 3% for every deal.
-So we will quote you CIF plus 3% commission.
-OK.There is another thing.As I am on commission,I firstly have to make sure that there's buyer.I'd like a firm offer and then time to market the product.
-Our offers are usually good for five days.
-Can you make it longer?
-That depends very much on market conditions.However,we'll do what we can for you.
-Thank you very much.
-You're welcome.
Dialogue 7
-This is our inquiry,Mr.Wang.
-Thanks.
-I'd like to have your lowest quotation CIF Shanghai.
-Please tell us the quantity you want so we can work out the offer.
-All right.But could give us an indication of your price?
-Sure.This is our FOB quotation sheet.
-Are the prices on the list firm offers?
-OK,thanks .As to the quantity we intend to order,we'll let you know tomorrow.
-See you tomorrow then.
-Bye.
Dialogue 8
-Now the price issue is settled.May I ask you a question?
-Go ahead,please.
-Could you agree to payment by D/A?This is a sample order.
-Occasionally we do.But we will consider that when we make you the firm offer.
-Thanks.
-I hope after the first supply your customers will place regular orders.
-For regular orders,couldn't you agree to payment by L/C at 90 day's sight?
-I am afraid not.Our usual practice is L/C at sight.
-I see.
-The car is coming to pick us up.We will discuss that later.
-Good idea.
-Let's go.
Dialogue 9
-Since it is the first time we are doing business with you,I am afraid I am not quite clear on the arbitration clause.
-Anything particular you want to know?
-Please explain it in general.
-OK.Generally speaking,we hold all disputes can be settled amicably by negotiation.
-If negotiation fails,then what?
-The case may be submitted for arbitration in a third country ,countries like Swizerland and Sweden.
-I see.
-The decision of the arbitration shall be accepted as final and binding upon both parties.
-What about the cost?
-The arbitration cost shall be borne by the losing party.
-Thank you for your time.Now I understand.
-It's my pleasure.
Dialogue 10
-Your household appliances have witnessed a big sales increse since entering our market.
-We really appreciate your eforts in promoting our products.
-Do you think it will help much if you appoint a local agent?
-We are sure it will if you would like to be our agent.
-We are well connected here and we are confident we will do a successful job if you appoint us as your sole agency in this region.
-That's good.You know ,as our sole agent,you have to sell at least 1000 units of appliances.It is a rule.
-We can guarantee that.
-Good.We will sign a contrct in a few days.
-We are expecting that.Bye.
-Bye.
Dialogue 1
-Hello!
-Hello,aren't you Mr.Black?
-Yes,I am a representative of International Construction Machines Corporation.Here's my card.
-Thanks.Please take a seat and have a cup of coffee.
-Thank you.What's your name,please?
-My name is Xie Juan.Xie is my last name.I'm an interpreter.
-I'm very glad to meet you.This is my first trip to China.I would appreciate your assistance,Miss Xie.
-OK.Would you like to rest this afternoon?Mr.Shao,sales manager of our company would invite you to dinner this evening.We'll begin our business discussions tomorrow.
-Fine.See you this evening at the dinner.
-See you then.
Dialogue 2
-We are interested in your lacquer and crystal articles.Can you give me your latest price list?
-Certainly.Here is the list.Please have a look.
-I'm afraid the price you offer is on the high side.
-Could you make a counte-roffer?
-I should say a reduction of 10 percent at least.
-We can't do more that a 4% reduction.
-How about meeting half-way?
-Let's call it a deal.
Dialogue 3
-I agree to the transaction at the price you suggest.
-Do you accept a pay by installment?
-No,I insist on paying by credit card.
-The packing must be strong enough.
-No problem.
-Shall we sign the contract now?
-OK.
Dialogue 4
-What coverage will you take out for the goods I've ordered?
-Did we conclude the business on CIF basis?
-Yes,CIF.
-Then we'll only insure W.P.A.
-Could you cover the Risk of Breakage for us?
-Risk of Breakage is classified under extraneous risk.As long as you put forward this request,we can cover the Risk of Breakage for you.
-Who will pay the premium for it?
-The additional premium is for buyer's account.That's for your account.
-That's understood.
-So,for this consignment,we shall cover W.P.A. and Risk of Breakage for 110% of the invoiced value.
Dialogue 5
-Let's discuss the delivery date first.You offered to deliver within six months after the contract signing.
-Yes.The interval is too long,I'm afraid.Could you deliver the goods sooner?
-I must say we can do very little in this matter.But we'd like to hear more from you on this.Then we shall see what can be done.
-Our idea is that you deliver within three months after the contract signing.
-Impossible!As you know,most parts of our product are produced here in our factory,but we also have some OEM parts.We have to order from them first.
-I see.Please let us know as soon as you get them.
-I'll certainly do that.
-Dialogue 6
-I wonder whether you can quote us CIF?
-Of course.We can quote you both CIF and FOB.You can compare them and see for yourself which price is better for you.
-Good.Now about another point.Do you allow me a commission?
-As a rele,our prices do not include the commission.In consideration of your good connections with customers,we could give you a commission.What percentage do you expect?
-I usually get a commission for 3% for every deal.
-So we will quote you CIF plus 3% commission.
-OK.There is another thing.As I am on commission,I firstly have to make sure that there's buyer.I'd like a firm offer and then time to market the product.
-Our offers are usually good for five days.
-Can you make it longer?
-That depends very much on market conditions.However,we'll do what we can for you.
-Thank you very much.
-You're welcome.
Dialogue 7
-This is our inquiry,Mr.Wang.
-Thanks.
-I'd like to have your lowest quotation CIF Shanghai.
-Please tell us the quantity you want so we can work out the offer.
-All right.But could give us an indication of your price?
-Sure.This is our FOB quotation sheet.
-Are the prices on the list firm offers?
-OK,thanks .As to the quantity we intend to order,we'll let you know tomorrow.
-See you tomorrow then.
-Bye.
Dialogue 8
-Now the price issue is settled.May I ask you a question?
-Go ahead,please.
-Could you agree to payment by D/A?This is a sample order.
-Occasionally we do.But we will consider that when we make you the firm offer.
-Thanks.
-I hope after the first supply your customers will place regular orders.
-For regular orders,couldn't you agree to payment by L/C at 90 day's sight?
-I am afraid not.Our usual practice is L/C at sight.
-I see.
-The car is coming to pick us up.We will discuss that later.
-Good idea.
-Let's go.
Dialogue 9
-Since it is the first time we are doing business with you,I am afraid I am not quite clear on the arbitration clause.
-Anything particular you want to know?
-Please explain it in general.
-OK.Generally speaking,we hold all disputes can be settled amicably by negotiation.
-If negotiation fails,then what?
-The case may be submitted for arbitration in a third country ,countries like Swizerland and Sweden.
-I see.
-The decision of the arbitration shall be accepted as final and binding upon both parties.
-What about the cost?
-The arbitration cost shall be borne by the losing party.
-Thank you for your time.Now I understand.
-It's my pleasure.
Dialogue 10
-Your household appliances have witnessed a big sales increse since entering our market.
-We really appreciate your eforts in promoting our products.
-Do you think it will help much if you appoint a local agent?
-We are sure it will if you would like to be our agent.
-We are well connected here and we are confident we will do a successful job if you appoint us as your sole agency in this region.
-That's good.You know ,as our sole agent,you have to sell at least 1000 units of appliances.It is a rule.
-We can guarantee that.
-Good.We will sign a contrct in a few days.
-We are expecting that.Bye.
-Bye.
