Questions 9 to 12.
Look at the notes below.
You will bear someone in the Production department of a company phoning a colleague in the Human Resources department.
You have fifteen seconds to read through the notes.
[pause]
Now listen, and fill in the spaces.
[pause]
Woman: Human Resources.
Man: Nina, this is Malcolm, from Production.
Woman: Hi. What can I do for you?
Man: We've just had a big order, to be finished in May. I'm going to need all the people I can get to do overtime.
Woman: OK, I'll put out a notice for applications. What's the pay rate?
Man: It'll be the usual rate of one and a half times, except for Saturdays and Sundays. Then they'll get double rate.
Woman: Right, I'll get some application forms organised. Who should the staff send them to? The Production Manager?
Man: Better to hand them to their line managers, then they can bring up any questions. And I'll need the names by the first of December.
Woman: OK, I'll do that straight away.
Man: Oh, and ask them to put down which shifts they'd prefer. We'll work out the hours we need later.
Woman: All right.
Man: Thanks, Nina. Bye.
Woman: Bye.
[pause]
Now listen to the recording again.
[pause]
That is the end of Part One. You now have twenty seconds to check your answers.
[pause]
