I think I have a reservation for three nights.
我想我已经预定了三个晚上。
May I have your name,please?
请告诉我你的名字。
Yes,we have a room reserved for you.
是的，我们保留了一个房间给你。
I'm sorry we have no record of you.
抱歉，我们没有你的记录。
Really?I've reserved my room through China Travel Bureau in Shanghai a few days ago.
真的吗？几天前我就要上海的中国旅行社预约了。
You should have a reservation for me.
你应该有我预定的房间。
I have no reservation.Do you have a room available for tonight?
我没有预定，今晚有可住的房间吗？
Yes,but we have only twin rooms available.
是的，但是只有双人房。
I'm sorry,we have no vacancy for tonight.
对不起，今晚没有空房。
How long are you going to stay?
你要停留多久？
I'd like to stay for two nights.
我想住二晚。
OK,we'll arrange a room for you.
好，我们准备一间给你。
Could you check whether you have a reservation for Mr.Lee from today?
你能查一下今天开始是否有为李先生保留一间房间？
Mr.Lee is holding a reservation from tomorrow.
李先生从明天开始有预定房间。
I see.Thank you.
我知道了，谢谢你。
Register,please.
请登记。
Have you registered already?
你登记好了吗？
No,not yet.
不，还没有。
Please fill out the registration card.
请填好记录卡。
Please check if Mr. Lee is registered.
请查一下李先生是否登记过了。
Yes,Mr.Lee has just finished his registration.
是的，李先生刚刚登记完毕。
What is his room number?
他的房间是几号？
He is at Room 1812.
他在1812号房。
Here is the key to your room.
这是你房间的钥匙。
Please keep your door closed at all times.
请你随时关上门。
Please drop your key when you go out.
出去时请收好钥匙。
Do I drop my key here?
我将钥匙投入这里吗？
The door will automatically be locked.
这个门会自动锁好。
Sorry,I left the key in my room and I'm locked out.
对不起，我把钥匙放在房里，我被关在门外。
Key please.Room 701.
请给701房的钥匙。
What is my room rate?
我的房钱是多少？
15 dollars per day plus tax.
十五元美金一天，再加上税。
How much is the tax?
税金多少？
4 percent of the room rate.
房钱的百分之四。
Don't you have any other room with a cheaper rate?
你有便宜的房间吗？
This is the minimum rate for a single occupancy.
这是单人房的最低价钱。
If you share the room with your friend,the rate will be cheaper,10 dollars per person per day.
如果你跟朋友同住，房钱更便宜，每人每天十元美金。
Do you have a single room available for tonight?
今晚有可住的单人房吗？
I'm sorry,rooms are all taken.
对不起，房间全部订完了。
No vacancy.
没有空房。
We have only twins available.
我们只有双人房。
How much is it for a single use?
一个人住要多少钱？
We need one double room with an extra bed.
我们要两人一间的房间，再加一张床。
My reservation is supposed to be a double beded room,but this is a twin.
我预约的是两张单人床的房间，但这间是双人的。
I want to move into a double room.
我想搬到双人房。
This room is too small.Don't you have any bigger one?
这间太小了，你们没有大一点的吗？
The floor lamp in my room is out.Please change the bulb.
我房间的落地台灯坏了，请换灯泡。
Do you have a room service available?
你们有客房服务吗？
What number should I dial to call a room service?
当我需要服务时要拨几号电话？

Room Service,please.
请你服务一下。
How late is a room service available?
客房服务到几点？
Until midnight.
直到午夜。
This is Room 951.I want my breakfast in my room.
这是951房，我要在房内吃早餐。
I want a large glass of fresh milk,one half of papaya,scrambled eggs with bacon,toast and coffee,please.
请给我一大杯鲜奶，半个木瓜，培根煎蛋，烤面包及咖啡。
Is that all,sir?
都叫了吗？先生？
Anything else,sir?
还有其他的吗？先生？
That's all.
都叫了。
I have asked the room service for my breakfast about 30 minutes ago,but I'm still waiting for it.Please hurry.
三十分钟前我就叫了早餐，但是现在还在等，请快一点。
Room Service?I want a backet of ice and some mineral water,please.
客房服务吗？我想要一筒冰块及一些矿泉水。
We are having a party in my room.Can we have three more tumblers?
我房间正举行派对，可以再给三个杯子吗？
How much extra do you charge for room service?
客房服务要增加多少钱？
10 percent service charge will be added.
增加百分之十。
Tell me where the fire exit is.
告诉我紧急出口在哪里？
The fire exit is located at the end of the hallway.
紧急出口在走廊尽头。
The exit is indicated by the red light.
出口设置有红灯。
This fire exit is locked.
这个紧急出口是关着的。
Don't worry,please.This door will automatically be unlocked in case of emergency.
请别担心，这个门在意外发生时会自动打开。
This floor map doesn't show any fire exit.Where is it?
这个地图没有指出紧急出口，在哪里呢？
I'm lost to the exit.Please tell me where.
我找不到出口，请告诉我在哪里。
Clean up my room,please.
请打扫我的房间。
May I clean your room now?
我现在可以清理你的房间吗？
How long will you take to clean up my room?
打扫我的房间要多久？
Have you finished cleaning my room?
你打扫完毕了我的房间吗？
I want clean glasses,please.
我想要干净的杯子。
Keep this place clean.
保持这里清洁。
Would you tell a room maid to clean up my room?
请你告诉服务员来打扫我的房间好吗？
Do you have laundry service?
你有东西要清洗吗？
How quick can you return my laundry?
清洗衣物有多快？
I need some laundry slip,please.
我要一些洗衣的附笺。
Please pick up my laundry.
请找出我的换洗衣服。
When can I have it?
什么时候我可以拿？
Regular service two days and special service one day.
普通处理是二天，特别处理是一天。
Do it special,please.
请你特别处理。
My laundry is not returned yet.Please check it for me.
我的换洗衣物还没还我，请替我检查一下。
Don't wash your underwears in the bath room.
不要在浴室洗你的内衣。
Press my pants,please.
请把我的裤子烫一下。
A button of my shirt is missing.Would you fix it for me?
我的衬衫掉了颗扣子，请你为我补上好吗？
How long will it take?
需要多少时间？
A couple of hours.
一两个小时。
Is there any coin washer around here?
这附近有投币洗衣机吗？
You'll find it in the basement.
你去地下室就会发现。
Any Chinese restaurant around here?
这附近有中国餐厅吗？
How late is this restaurant open?
这家餐厅开到多晚？
I want to go to a Chinese restaurant.
我想去一家中国餐厅。
Would you ask the cab driver to take me to this restaurant?
你帮我告诉出租车司机开到这家餐厅好吗？
Which restaurant do you suggest?
你建议去哪家餐厅？
What is the local dishes here?
这里的地方菜是什么?
I'm looking for a Chinese Polynesian restaurant.

我在找一家中国餐厅。
Please wait for the hostess.
请等女服务员来。
How many of you?
你们有几位？
Two,please.
二位。
Table for five,please.
麻烦你，五人桌。
Could I have chopsticks?
给我一双筷子好吗？
What time shall we go to the restaurant?
我们几点钟去餐厅呢？
It's almost 8 o'clock.Let's go to the restaurant.
快八点了，我们去餐厅吧！
I have an appointment to meet my friend at the restaurant.
我跟朋友约在餐厅见面。
What time do you open for breakfast?
早餐几点开始？
Are you still open for breakfast?
你们还供应早餐吗？
Do you prefer regular menu or buffet?
你喜欢点菜或是自助餐？
Take my order,please.
我要点菜。
How would you like your eggs?
你要哪种蛋呢？
Scrambled eggs with bacon.
火腿煎蛋。
Fried eggs with baked ham.
炸荷包蛋加烤火腿肉。
Two eggs halfboiled and portuguese sausage.
二个半熟水煮蛋及葡萄牙香肠。
Poached eggs with harshed brown.
煮荷包蛋及黑面包。
Buttered toast with marmalade.
黄油面包加橘子果酱。
Two hamburgers and one large fruit punch,please.
请给我二个汉堡及一大杯水果酒。
One quarter pounder and one milk shake,please.
请给我一个大汉堡及一杯奶昔。
One small French fries,please.
请给我一小份炸薯条。
One large saimin,please.
大份的夏威夷炒面。
One hot dog with chili sauce,please.
请给我一根热狗加上辣椒酱。
Two roast beef sandwiches on white bread with lettuce and mustard.
两份烤牛肉三明治加蒿苣及芥末。
I'll take fried chicken with some vagetables,please.
请给我炸鸡及一些蔬菜。
I want a table for two,please.
请给我一张两人桌。
Please come this way.
请走这边。
Do you care for cocktails before your dinner?
晚餐前要点开胃酒吗？
May I take your order now?
现在可以把点菜单给我吗？
Yes,I want a stake,New York cut 12 oz.please.
好，我要一份牛排，十二盎司的纽约牛排。
How would you like it?
几分熟？
Well done,please.
全熟的。
How about soup and salad?
要汤及沙拉吗？
Yes,I want onion soup and tossed green salad,please.
是的，我要洋葱汤及蔬菜沙拉。
What kind of dressing do you like?
你喜欢什么样的调味汁？
French dressing,please.
请给我法式调味汁。
May I have soy sauce?
我可以要点酱油吗？
Anything else?
其他还要什么？
I'm completely satisfied,thank you.
我很饱了，谢谢你。
Would you like to have some dessert?
你要些甜点吗？
Yes,chocolate ice cream and a cup of coffee,please.
是的，巧克力冰淇淋及一杯咖啡。
Where is the cocktail lounge?
酒廊在哪里？
It's on the mezzanine.
在楼中间。
Is it open now?
现在开吗？
It will be opened at six.
六点钟开始。
Do you serve cocktails here?
这里有鸡尾酒吗？
Let me buy you some cocktails.
让我请你喝些开胃酒。
Let's have some cocktails.
我们喝些餐前酒吧！
scotch and water
威士忌加水
scotch and soda
威士忌加苏打
cutty and water
威士忌加水
suntory and soda
威士忌加苏打
bourbon and coke
威士忌加可乐
bourbon and soda
威士忌加苏打
martini
马提尼
manhattan
曼哈顿鸡尾酒
gin and tonic
杜松子酒
vodka martini
伏特加马提尼
How do I make a local call?
市内电话怎么打？
Just dial numbers.
直拨就可以。
Dial 0 for outside,then your numbers.

先拨0，再拨你的号码。
I want to make a long distance call.
我要打长途电话。
I have placed a long distance call.Call me at the bar when it gets through.
我挂了一个长途电话，接通后请到酒吧叫我。
Is there any phone call for me?
有我的电话吗？
Could you call me or should I call you?
是你打给我还是我打给你呢？
Would you call me at 6:30 in the morning?
早上6:30打电话给我好吗？
Could you call me at seven and wake me up?
你愿意七点钟打电话叫我起床吗？
Mr.Chang you have a telephone call.
张先生，有你的电话。
Hello,this is Miss Chen calling.Is this Mr.Chang?
喂，我是陈小姐，张先生在吗？
Yes,speaking.
是的，请说。
May I speak to Mr.Lee?
我可以跟李先生讲话吗？
This is he.
我就是。
Is there any telephone message for me?
有电话留言留我吗？
I want to make an overseas call,please.
我要打一个越洋电话。
OK,I'll get you an overseas operator.
好，我替你接电信局国际台。
Hello,overseas operator?I want to make an overseas call to Shanghai,China.
喂，国际台吗？我要打一个越洋电话到中国上海。
What number are you calling from?
要拨几号？
I'm calling from 923-6011,the Waikiki Resort Hotel Room 1817.
我的号码是923-6011，威基基旅馆1817房。
What number to call?
你要打几号？
It's Shanghai 6704-7273 I repeat Shanghai 6704-7273.
上海6704-7273，我重复上海6704-7273。
OK,do you want person to person call?
好，你要指名通话吗？
Yes,please get me Mr.Chang daguang on the line.
是的，替我接上张大光先生。
Would you spell out the person's name?
名字怎么拼？
His first name is spelled daguang and his last name is CHANG.
他的名字是Da guang,姓是CHANG。
Do you pay here or charge collect?I pay here.
你付账还是对方付？我现在付。
OK,just a moment please.
好，请等一下。
Do I hang on or...?
我拿着或……？
Please hang up and wait.I'll call you back in just a moment.
请先挂上，我一会儿叫你。
Mr.Chang daguang is on the line.Go ahead,please.
张大光先生接通了，请通话。
Would you connect me with Mr.Chang?
你愿替我联络张先生吗？
May I speak to Mr.Chang?
我可以跟张先生通话吗？
This is Mr. Chang.
这里是张先生。
Mr.Chang is out now.May I take a message?
张先生现在不在，我可以留话吗？
I'd like to leave a message to Mr.Chang of Room 1214.
我要留言给1214房的张先生。
Is there any message for me?
有任何留言给我吗？
I'm expecting a friend.In case I'm out,please take a message for me.
我在等一个朋友，如果我不在，请留话给我。
Where is the mail box?
邮箱在哪里？
Is there any mail for me?
有我的信吗？
What time do you expect mails today?
你认为今天的信几点会到呢？
Is there any mail delivery today?
今天有邮件送来吗?
How much is the air mail to China?
航空信到中国要多少钱？
I want to send this as a registered mail.
我要用挂号寄信。
Would you mail this for me?
你可以替我寄吗？
Where can I buy stamps?
哪里可以买到邮票？
There is a stamp machine over there.
哪里有邮票贩卖机。
How does it work?
怎么操作？
Put in quaters,dimes,or nickels.
丢入二十五分，十分或五分美金硬币。
I need 6 cents stamp,but I can't find it.
我要六分钱邮票，可是我没拿到。
The exact amount of stamp,not available?
没有特殊金额的邮票吗？
You have to go to the post office for the exact amount of stamp.
你必须去邮局买特殊金额的邮票。
Can I send this parcel through the post office?

我可以在邮局寄这个包裹吗？
How much is the charge for this parcel post?
小包裹价钱怎么计算？
Can you deliver this parcel to the addresee?
你可以将这个包裹送到收件人处吗？
Is there the minimum charge for the parcel post?
这是小包邮件的底价吗？
Can you send it as a parcel post to my home address?
你可以用邮件小包寄到我家吗？
This package is too big for a parcel post.
这个包裹太大了，不适合小包邮件。
Do you have some wrapping paper?I want to send this as a parcel post.
你有包装纸吗？我想用小包邮件寄这个东西。
How far is the post office?
邮局有多远？
How much postage do I put on this letter?
这封信邮资多少？
Do you have any post card of this hotel?
你有这个旅馆的明信片吗？
Post cards are sold at the souvenir shop.
土产店卖明信片。
Is it enough postage for this letter?
这封信的邮资够吗？
Isn't this post card too big for mailing?
这张明信片是不是太大了？
The postage is not enough for this letter.
这封信的邮资不够。
Is there any sightseeing tour of the city?
市区内有一日游吗？
Yes,we have several tours for your choice.
是的，我们有几条游览线任你选。
What are they?
是些什么游览线？
We have morning tours,afternoon tours and night tours.
我们有早上游览，下午游览及夜间游览。
All different route?
不同的路线吗？
Yes,they are.
是的，路线不同。
Where is the tour starting from?
从哪里出发？
We'll pick you up at any hotel.Which hotel are you staying at?
你在任何旅馆都可以接你，你住哪一家旅馆？
I'm staying at the Lai Lai Hotel.What time will you pick me up?
我住旅馆饭店，你们几点来接我？
You had better join a tour to see all around the island.
你最好要参加游览团以便参观整个岛屿。
I don't like to join a tour.I'll go around by myself.
我不喜欢参加游览团，我要自己走。
Is a dinner included in the evening tour?
晚间游览团包括晚餐吗？
Of course.We also go to the night club,so you can enjoy dancing.
当然，我们还要去夜总会，可以愉快地跳舞。
How about an afternoon tour?
下午团呢?
We take a lunch on the boat.
我们在船上吃午餐。
I'm interested in seeing a good scenery.
我喜欢看美丽的风景。
It sounds interesting.
听起来很有趣。
Is there any interesting place for children?
那里有儿童喜欢玩的地方吗？
Yes,there is a zoo.Shall I take you there tomorrow?
是的，那里有一座动物园，明天我带你们去。
I'm interested in arts.Any museum around here?
我对艺术有兴趣，这附近有博物馆吗？
I'm free all day today.Can you recommend a good place of interest?
我整天都没事，你能推荐一些好玩的地方吗？
It's very interesting.
那是非常有趣的。
I want to go to this place.
我要去这个地方。
Is this place far from here?
这个地方离这里远吗？
It's about 10 miles from here.
离这里大约十里路。
How long will it take to get to this place?
去这里要花多少时间？
It takes about 15 minutes.
要花十五分钟。
Please show me this place on the map.
请为我在地图上指出这个地方。
Is there any place I can look down the entire city?
哪里可以俯瞰整个市区？
Yes,there is a place called "The park of the mountain top".
有，那里有个叫做"山顶公园"的地方。
Can we go up to that place by a car?
我们可以乘车上去吗？
You can go by a car up to the entrance of the park,then about 5 minutes walk to the top.
你可以乘车到公园入口处，再走五分钟到山顶。
Good.Take me to that place.
好，带我去那里。
I suggest you go to this place this afternoon.

我建议你今天下午去这里。
I'm pretty sure you will enjoy this place.
我可以肯定你会喜欢这个地方。
Come down to the lobby immediately.
立刻下来到大厅。
The bus is leaving immediately.
巴士马上要开了。
We leave for sightseeing immediately after the breakfast.
早餐后我们立刻启程游览。
Get on the bus immediately.
赶快上车。
I need your immediate reply,because I'm now leaving.
我现在就要离开，你马上给我答复。
Get ready immediately.
马上准备好。
Miss Wang,please contact the tour conductor immediately.
王小姐，请你赶快联络向导。
I want to confirm my flight reservation.
我要确定我预约的班机。
Your reservation is confirmed.
你的预约确定了。
Sorry,we can't confirm your reservation right now.
抱歉，我们现在还不能确定你的预约。
I want to reconfirm my reservation.
我要再确定我的预约。
Your space is confirmed on China East Flight 001 for tomorrow.
你的座机安排在明天东航001班次。
I have a confirmation on your flight 001 to Shanghai.Would you double-check it for me?
我确定是001班机去上海，你愿意再为我复查吗？
Your seat is not confirmed yet.
你的座位还没有确定。
You are waitlisted.
你是待命。
Am I confirmed on your flight 002?
要我确定你的002班机吗？
Get me confirmation on the first available flight.
替我确定最优先的班机。
You are requested to reconfirm your reservation within 48 hours prior to your departure.
出发前48小时前，你还要再确定一下你的预约。
Can you confirm my hotel reservation in New York?
你可以确定我在纽约预定的旅馆吗？
It will take about 2 days to obtain confirmation.
大约二天才能得到确定。
We can confirm it now.
我们现在可以确定。
Would you give me a confirmation certificate?
你可以给我一份预约确认书吗？
I have a request for seating.
座位方面我有一点要求。
Can I request a baby food?
我可以要婴儿食品吗?
I want to request a hotel reservation in New York.
我要求在纽约预订旅馆。
I have requested a space on your flight 831.Is it confirmed?
我已经要求831班次的座位，确定了吗？
I have a special request about meals.
餐点方面我有特别的要求。
What kind of request do you have,sir?
先生，你有什么要求？
I am a vegetarian,so no meat,no fish,please.
我吃素，请不要给我鱼，肉。
Can I request Chinese meals?
我可以要求中国菜吗？
I want to revise my ticket.
我想更改机票。
How do you want to revise it?
你想怎么改？
I want to include Honolulu in my ticket.Any additional charge?
我想把檀香山包括在内，要加多少钱？
This revision can be done with no additional charge.
这样更改不需要加钱就办得到。
How long will you take to revise my ticket?
更改机票要多久时间？
It's a simple revision.I think I can finish within 10 minutes.
更改很容易，我想十分钟以内就可以办好。
OK,I'll wait here until you finish revising.
好，我在这里等你改好。
Can you endorse my ticket to China East Lines?
你可以帮我将机票转让东方航空公司吗？
OK,but why do you want us to endorse your ticket to China East?
没问题，但是你为什么要我们将机票转让至东航呢？
Because I want to travel together with my friend.
因为我想和朋友一块旅行。
Sorry,your ticket is not endorsable.
抱歉，你的机票不可以背书转让。
Why is that?
为什么？
Because your ticket was purchased by the third party.
因为你的机票是由第三者购买的。
I see.Can you get in touch with the purchaser and obtain authorization for endorsement?
我懂了，你可以帮我向原发票人确认这张机票的转让吗？

OK.we'll send a fax to Shanghai and get authorization.
好的，我们会发传真到上海确认。
How long will it take?
要花多少时间呢？
It will take about one day.
大概要花一天。
Can you endorse it if the purchaser agrees?
如果发票人同意，你可以转让吗？
Yes,we'll contact you as soon as we receive a reply from Shanghai.
是的，我们收到上海的回答后会尽快通知你。
My ticket is not properly endorsed yet,but do you accept it?
我的机票没有明确的转让，你可以接受它吗？
Sorry,we can't accept it without endorsement.
对不起？没有转让背书的机票我们不接受。
I want to change my itinerary.
我想改变我的旅程。
How do you like to change your itinerary?
你想如何改变你的旅程呢？
Can I include Paris in my itinerary?
我可以把巴黎加入我的旅程中吗？
Would you please type out my itinerary?
可以请你把我的旅程用打字机打出来吗？
Please attach an itinerary sheet to my ticket?
请你帮我做一份旅程表好吗？
I want to advise my friend of my itinerary.
我想通知我的朋友我的旅程。
Can you make my whole itinerary back to China.
你可以帮我安排回中国的旅程吗？
Is it possible to change my reservation to tomorrow?
我可以改变我明天的预约吗？
Yes,it's possible.
是的，有可能。
Is there any possibility that I can take an earlier flight to Shanghai?
有可能让我早一点飞回上海吗？
I want to stay in San Francisco for one night,if possible.
如果可能，我想在旧金山停留一夜。
Is there any possibility of seat cancellation?
有取消座位的可能吗？
Can I stand by at the airport for a possible opening?
我在机场待命可能有后补位吗？
Please be at the airport as soon as possible.
请尽可能提早到机场。
as much as possible
尽可能的多。（指不可数的东西）
as many as possible
尽可能的多。（指可数的东西）
as fast as possible
尽可能的快。（指速度）
Is it possible to send a fax to my friend in Los Angeles through your office?
可否通过人的办公室发传真给我在洛杉矶的朋友？
Could you bring your ticket to our office,if possible?
如果可能，请带你的机票来我们办公室。
It's impossible,because I will be attending the meeting all day.
这是不可能的，因为我整天都在开会。
Is it possible to change my ticket to First Class?
可以将我的机票改为头等舱吗？
Can you tell me any possibility that I can leave tonight?
你能否告诉我今晚我可以离开吗？