【Situation 场景】

系列会话中，一个护士迎接病人的到来，并与病人建立初步的关系。 请大家注意该护士是用什么方式与病人沟通的、她如何自我介绍，如何为病人提供服务的。她对病人说：

"Morning, welcome to our ward. I'm Nurse Ordó?ez - can I help you?"
“早上好，欢迎来到我们的病房。我是您的护士Ordó?ez -我能帮您什么吗?”

病人说明了她的来意：

"I've come for my operation."
“我来动手术的。”

然后，护士请病人出示与医生的预约单。

聊了一会以后，护士请病人坐下，然后要求病人跟她说明情况。病人欣然同意。

【Dialogue 对话】

Nurse: Morning, Welcome to our ward. I'm Nurse Ordó? ez - can I help you?

Mrs. Watson: Yes, please. I'm Mrs. Watson, and this is my son Vickywho drove me here. I've come for my operation

Nurse: Oh, yes, I'll take your appointment letter. Thank you.

It's a lovely place. Is it new?

Nurse: Yes, it is. We're very proud of it, was inaugurated by Her Rotal Highness last December. Now, if you'd like to take seat, and help me with a few details.

Mrs. Watson: Yes, of course, what do you want to know?

【Vocabulary 词汇】

nurse 护士

ward 病房

appointment 约会

operation 手术

drive 开车(drive sb. swh. 开车送某人到什么地方)

lovely 可爱的

place 地方

proud 骄傲的

inaugurated 任命;任职

detail(s) 细节，详细情况