W: Excuse me, but I was wondering if you would be willing to switch seats with me?

M: Switch seats?

W: Oh, yes. If you would be willing to I would be really appreciate it.

M: All right.

W: Oh, thank you.

M: Glad to do it.

Dialogue 2.

W: Mr. Emerson. Here is a present for you from our corporation.

M: Oh, thank you. It’s very kind of you. Ah, it’s a porcelain.

W: I hope you like the design.

M: Yes, it’s lovely. I have been wanting something like this for a long time.

W: I am glad you like it.

M: Thanks ever so much.

W: We hope that we will co-operate pleasantly next time.

M: Sure.

Dialogue 3.

W: Hi, Bob. Thank you very much for taking me to the party last weekend. I learned a lot about our company and did make several friends.

M: You are welcome, Jane. I am very glad the party helps. I know it’s a great headache getting into a new environment.

W: Yeah, but things are gong on well now. I have friends in a few departments, and I really think they liked me at the party.

M: That’s nice. Remember to give me a ring if you need any help.

W: Thank you. I will.

Dialogue 4.

M: I can’t tell you how sorry I am, Lisa. I lost the letter you asked me to post for you.

W: You did?

M: Yes, I am terribly sorry. I hope my carelessness hasn’t brought you too much trouble.

W: Forget it John. It’s not a very important letter anyway.

Dialogue 5.

M: Jane, would you listen to me for a moment? I come here to apologize for my rudeness yesterday. Would you forgive me?

W: Well, it’s not all your fault. I am to blame too. I shouldn’t have given you so much pressure.

M: No, it’s all my fault. I am so sorry.

W: Never mind. I know you were very upset then. I am sorry I shouted at you.

M: It doesn’t matter. I know you want to help me.

Exercise.

1. We are much beholden to you for your help.

2. There is no reason to apologize for such a trifling thing.

3. He issued an all half-hearted apology. He should express heart felt apology.

4. The manager recognized the employee’s worth by giving them a bonus.

5. What a beautiful ring. Oh, my, you shouldn’t have.

6. It was the least I could do.

7. I am sorry. I spoke out of tern.

8. How can I make it up to you?

9. Thank God. You found my passport. You saved my life.

10. When he won the award for best screen play he expressed his sincere appreciation for all his friends had done for him.

11. I stayed with aunt Jane, and when I got home I sent her a thank you card and some flowers.

12. I am to blame too. I shouldn’t have given you so much pressure.

13. It’s very kind of you to show me around.

14. It was really quite unintentional.

15. M: Thanks a million. W: Any time.