A：I was inquiring about a bill that I never got.

我来问一下为什么我的账单还没有寄到。

B：Which credit card was the bill for?

哪个信用卡?

A：The bill was for my Master Card.

万事达信用卡

B：That bill should have been mailed about two weeks ago.

两周之前就应该寄到了。

A：It never came in the mail.

邮箱里没有。

B：My computer shows that it has already been mailed.

我的电脑里显示已经送达了。

A：I have not gotten my bill, so what should I do about that?

但是没有到我手上啊，我该怎么办?

B：You should try contacting your post office.

你应该跟当地的邮局联系。

A：If it is the post office's fault, may I have an extension on my bill?

如果是邮局的责任，我能延期支付吗?

B：You'll have to prove it was their error; then you can get an extension.

那么你需要证明那是他们的过错，这样才可以延期。

A：Thank you for all your help.

谢谢你的帮助。

B：You are very welcome. Have a good day.

不客气，祝你过得愉快。