[00:01.81]And what about speaking?

[00:03.53]Right, well people from "open" cultures

[00:05.74]are more likely to interrupt

[00:07.50]or speak at the same time as the other person.

[00:10.49]In "closed" cultures,

[00:12.15]one person starts speaking

[00:13.56]only when the other has stopped.

[00:15.75]In a place like Japan,

[00:17.44]people never interrupt each other.

[00:19.34]They also wait for a while before speaking,

[00:22.21]so there is more silence.

[00:24.57]Finally, what about manners.

[00:26.10]What differences are there?

[00:28.56]Well, Japanese and British people

[00:30.77]might seem more polite than Americans

[00:32.73]and people from Latin cultures.

[00:35.26]British people usually use "please",

[00:37.81]"thank you" and "I'm sorry" more often.

[00:40.67]In Britain, it is very important to say"please"

[00:43.56]and "thank you", even for the smallest things.

[00:46.33]If you don't,it sounds very rude.

[00:49.18]In other cultures,like Latin cultures,

[00:51.78]to say "please" and "thank you"

[00:53.46]all the time sounds a bit false.

[00:55.57]I see. Well, thank you very much Dr Groot.

[00:58.72]That was fascinating.

[01:00.36]I'm afraid we'll have to stop there.

[01:02.13]Tomorrow we'll be...

[01:08.71]Exercise 4 Listen and match the pictures

[01:11.79]with the dialogues.

[01:13.79]dialogue 1(formal)

[01:16.14]Excuse me?

[01:17.36]Could you pas the lemon and salt,please?

[01:19.85]Yes,certainly. Thank you.You're welcome.

[01:21.59]