[00:01:11] A: I have a reservation.

[00:02:35] My name is John Sandals.

[00:04:39] B: May I see your ID, please, Mr. Sandals?

[00:07:50] A: Certainly.

[00:08:49] Here it is.

[00:10:00] B: Thank you.

[00:11:12] Do you have a credit card, Mr. Sandals?

[00:13:22] A: Yes, I do.

[00:14:43] Do you accept American Express?

[00:16:36] B: Sorry, sir, just VISA or MasterCard.

[00:20:39] A: Okay.

[00:21:24] Here's my VISA card.

[00:22:49] B: Okay.

[00:23:17] You 're in room 507.

[00:24:34] It's a single queen size bed, spacious, and nonsmoking.

[00:31:52] Is that suitable?

[00:32:53] A: Yes, it sounds like everything I expected.

[00:36:12] B: Here's your key, sir.

[00:38:15] If you need anything, just dial 0 on your room phone.