外贸英语一点通第183期:市场调研之售后服务
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    After-sale service 售后服务

    A:Good morning, sir. May I help you?

    上午好,先生。我可以为您效劳吗?

    B:Yes. I'd like to speak to the manager, please.

    我想见你们的经理。

    A:I'm sorry our manager has been out. What can Ido for you?

    对不起,我们的经理出去了,我可以帮助您吗?

    B:I bought a computer from your company the day before yesterday, but it doesn't work today.

    我前天从你们公司买了一台电脑,可是今天就坏了。

    A:So you are saying you turn on the computer and see nothing.

    您是说您开机后,什么都看不见?

    B:Yes, it is so strange.

    是的,就是那么奇怪。

    A:From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer.

    先生,从您说的情况看,这不仅仅是显示器的问题,可能是内部的故障。

    B:No matter what problem is, I need the computer to work.

    不管是什么原因,我需要电脑工作。

    A:I see, is there any way you could bring it in to be locked at? If not, our repairperson can come to you.

    我明白。您能够将电脑送来给我们看看吗?

    B:I would prefer if he comes here.

    我倒宁愿他来。

    A:No problem, sir.

    没有问题,先生。

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