In this lesson we will learn the phrases and words that you can use when you talk to a service representative about your Internet connection.
这节课你会学习到当向服务代表谈论互联网连接时你能够用到的短语和单词
Reporting an internet problem
报告网络问题
Ami: I need somebody to come over and fix my Internet.
Ami：我需要人过来修我的互联网
Assistant: What’s the problem with your Internet?
Assistant：你互联网出了什么问题?
Ami: I’ve been experiencing connecting problems.
Ami：出现了连接难题
Assistant: How long has your net been like this?
Assistant：出现这样的情况多久了?
Ami: It’s been a couple of days now.
Ami：现在已经有好几天了
Assistant: Can you connect to the wi-fi signal?
Assistant：你能连接到wifi不?
Ami: I can connect alright, but I can’t surf.
Ami：我能连接到，但不能上网
Assistant: Hmm... I will send someone right along to take a look.
Assistant：嗯，我马上派人过去查看一下
Choosing an Internet connection
选择网络连接
Ami: I’d like to have the Internet on my computer.
Ami：我想到电脑上上网
Assistant: What kind of connection do you want?
Assistant：你想要哪种网络连接?
Ami: I don’t know. What are the options?
Ami：我不太了解，有什么选择?
Assistant: You can get either get dial-up or DSL.
Assistant：你可以选择拨号连接或者DSL连接
Ami: Which one do you recommend?
Ami：你推荐哪一种?
Assistant: DSL is the best. It won’t tie up your phone line.
Assistant：DSL最好，这不会占用你的电话线
Ami: Great! That means I can use my phone and internet at the same time.
Ami：太好了，这意味着我能够同时使用电话和电脑
Assistant: That’s correct! You can.
Assistant：正确，你能够
Ami : Alright. I will go for DSL.
Ami：好的，我选择DSL
Installing high speed internet
安装高速网络
Ami: I need to get a high speed Internet connection.
Ami：我想要获取高速网络连接
Assistant: Do you want me to send someone to your office to tell you about the options?
Assistant：你想要我派人到你办公室告诉你一些选项?
Ami: Yeah! That sounds like a good idea. Please send someone.
Ami：是的，听起来很不错，请派些人过来吧
Assistant: When do you want her to visit?
Assistant：你想要她什么时候过去?
Ami: Can she come on Friday?.
Ami：这周五她能过来吗?
Assistant: The only time we can come is on Friday is at 3.30 pm.
Assistant：星期五我们能过去的时间只有下午三点半
Ami: That’s perfect. See you on Friday.
Ami：好的，那星期五见
Ordering internet services
订购网络服务
Ami: I would like to order cable Internet.
Ami：我想订购有线网络
Assistant: Okay. Which plan would you like to order?
Assistant：行，你想订购哪一种方案?
Ami: I am not sure. What are the plans available?
Ami：我不太懂，有哪些方案可供选择?
Assistant: We have Internet plans starting from $10 a month to $150 a month.
Assistant：我们网络方案从每月10元到每月150元不等
Ami: I want a high-speed 24 -hour connection.
Ami：我想订高速24小时连接的
Assistant: You could get the $50 monthly plan. It’ll give you unlimited download at a speed of 4 MBPS.
Assistant：你可以用每月50元的那种方案，它最大会带给你4M的下载速度
Ami: That sounds good. I think I will order that.
Ami：听起来很好，我选择那款方案。
【词汇笔记】
Service Representative : A Service Representative is a person who is at your location to install, configure, or repair a system.
Internet Connection : It is the connection by the means of which you are able to connect to the internet.
Connection Problems: When you are unable to connect to the internet or phone because of several different reasons.
Wifi Signal : It is a wireless internet connection that is mostly used these days.
Surf : Surfing means to be engaged in looking at a variety of things casually, especially while browsing the internet or television connections.
Dial-up Connection : Dial-up access is just like a phone connection, except that the parties at the two ends are computer devices rather than people.
DSL Connection : It means a digital subscriber line, which is much faster than a regular phone connection.
Phone Line : It is a telephone connection.
Recommend : To recommend means to advise or suggest something as a course of action.
Order : The arrangement or disposition of people or things in relation to each other according to a particular sequence, pattern or method.
Cable Internet : It's the internet access via the cable companies.
Unlimited Download : This means you can download as much as you like.
