Reception

接待来宾

1.Welcome to our hotel.

欢迎光临我们宾馆。

2.Do you have a reservation with us?

您有预订吗?

3.When did you make the reservation?

请问您什么时候订的房?

4.I'm sorry, but I haven't got any record of that.

对不起，我们这里没有您预订的记录。

5.We have a room reserved for you.

我们有您预订的房间。

6.May I deposit my valuables in your safe?

我可以把贵重物品存放在你们的保险箱里吗?

7.Let me look through our reservation list.

我来查一下预订单。

8.I did't make a reservation, but do you have a single room available for tonight?

我没有预订房间，今晚还有单人间吗?

9. Don't you have any others?

你们还有其他房间吗?