A：We are sorry to tell you that the goods you sent us are not in conformity with the specifications of the contract.

A:我方很遗憾地告诉你，你方运来的货物与合同 不相符。

B：You don't say.

B：不会吧。

A：As soon as the shipping arrived at our port we had it inspected.To our disappointment.we found a short-weight of 35 tons.

A:货物一到，我们就做了检查，令我们失望的是， 我们发现缺重35吨。

B：That's very strange. 35 tons is no small quantity and can't get lost on route.Where can these 35 tons have gone"'

B：这真奇怪，35吨不是小数目，在途中是不会丢失的，那么这35吨哪去了呢?

A：Our clients expressed their dissatisfaction. They strongly demand that you compensate for the loss.

A：我们的顾客很不满意，他们强烈要求你方赔偿损失.

B：We're sorry for this. We'II find out the reason soon and give you a reply immediately.

B:对此我方深感抱歉，我们会尽快查明原因并给你方回复。