星级典句：

　　第一句：What can I do for you, sir?

　　我能为你做点什么吗，先生?

　　A: What can I do for you, sir?

　　我能为你做点什么吗，先生?

　　B: I am just walking around.

　　我能为您做点什么吗，先生?

　　A: Sir, can I be of any assistance?

　　我四处看看。

　　B: Maybe, young girl.

　　也许吧，小姑娘。

　　第二句：How about this one especially for long hair?

　　这款专门针对长发的怎么样?

　　A: I am looking for shampoo for my wife.

　　我想给我的太太买一款洗发水。

　　B: Does she have long hair?

　　她头发长吗?

　　A: Yes, really long. And she cares much about her hair.

　　是的，很长。她很注意头发保养。

　　B: How about this one especially for long hair?

　　这款专门针对长发的怎么样?

　　A: It is fragrant.

　　很香啊。

　　其他表达法：

　　May I help you? 我能帮您做点什么吗?

　　Good afternoon, madam, something for you? 下午好，夫人，有什么需要帮忙的吗?

　　打招呼很重要，无论顾客有没有表现购买意愿，您都应该上前问候一句：“What can I do for you?”

　　如果是熟客，可简单说声：“Good afternoon, madam, something for you?”