How can I help you? 我能如何为您效劳?
Hello. I'd like to speak to someone regarding my card. 你好。我想找个人谈谈有关我的卡的事情。
Sorry, I'm not quite sure if I understand. 对不起，我不能十分肯定是否理解了您的意思。
In what way, Sir? Has your card been stolen? 是关于哪方面的，先生?您的信用卡被盗了吗?
No, no. Nothing at all like that. 没有，没有。完全不是这样的。
It's just that I applied for a credit card with you a while ago,my application was accepted, but I'm still waiting for my card. 只是我之前在你们这里申请过信用卡，我的申请被接受了，但我的卡还没有到啊。
Oh, I see, Sir. Well, it does take 5 working days to issue and post the card. 噢，我明白了，先生。嗯，发卡和寄卡的确需要用5个工作日的时间。
Yes, my application was accepted last Friday. 是呀，我的申请是上星期五通过的。
Now it's Wednesday, that's more than 5 days. 现在是星期三，超过5天了。
Sorry, Sir, but it's 5 working days. 对不起，先生，是5个工作日。
This does not include weekends, so your card should be with you later this week. 不包括周末，所以您的信用卡应在本周晚些时候到您那里。
Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. 当然啦!我真笨!是呀，5个工作日最早也得到本周五啊。
I see. I'm sorry to trouble you. 我明白了。很抱歉麻烦你了。
It's no trouble at all, Sir. 一点儿都不麻烦，先生。
Is there anything else I can help you with today? 我今天还有什么可以帮您的吗?
Nothing, thanks. I again apologise for the misunderstanding, bye for now. 没有了，谢谢。我为我的误解再一次道歉啦，再见。
