T: So, Dermen, Style-plus has a well designed market niche.
D: Yes, and there market is growing.
T: And you said they can't keep pace with the demand.
D: That's right. They are getting more order than they can fill.
T: They're losing orders and losing money.
D: Their retailors are going to other suppliers
T: It's the old problem. If you can't fill an order, someone else can.
D: She said they have a solution to their production problem.
T: What is that?
D: I'll find it out today what it is.


D: How would you decide to increase the production?
U: We are going to use computers.
D: Your are going computerize the entire production line?
U: The entire line. We need to keep the machines running day and night.
D: What about your employees?
U: Now we have one employee per machine.
D: But with the computer operated system.
U: With the computer operated system, we'll have one employee for ten machines.
D: So your employees will no longer operate the machines.
U: No, now they'll operate the computers.
D: I imagine they don't know how to use the computers.
U: No, they are not computer literates.
D: So what would you do with your workers?
U: That's my question for you, well what I do with my work force.
D: It seems you have two options.
U: Retrain them or replace them.
D: Both of the options.
U: It's a difficult choice.