T: MS. TATE

H: MR HELL

T: Pick up any sales tip?

H: You mean see my compentition is up to ?

T:You think so?

T:Pick up any sales tip?

H: Sure, give you 10% off,Let you loose in my store?

T: I admit my sales resistance is low.

H: Your sales resistance is non existent.

T:I'm a push over for the soft sale.

H:And be a grace for your name.

T:I can't help it.

It makes me feel special valued and important.

H:You are a sales person's dream as tate.

T:Now you're thinking about what customers like?

H:I'm thinking about what you like. But are you the norm?

T:Let's find out. Let's do a market test.

H:What kind of market test?

T:Let's outsource some professional shoppers.

H:Professional shoppers?

T:Let's send them in to shop at your store.

H: And they'll report back on their experience.

T:They'll shop and they'll do a spot survey.

H:You mean talke to the customers?

T:Once the customers have left the store,Our professional shoppers will ask them about their experience.

H:Is the sport check reliable?

T:It'll give us a indication. It'll tell us where we need to look further.

H:Will it tell us how to improve our customer service?

T:It'll give us an idea.

We may need to do more research.

H:Let's do it fast. My business is hurting.

ask:

You don't like your new boss?

answer:

I never said that.

Who told you that?

I do so.

That's not true.

Not yet.

I think you misunderstood what I said.