Part I

A=Initial Business Supplies B=Lacey Graphics

A:Initial Business Supplies.Good morning.

B:Good morning. This is Lacey Graphices.I'd like to place an order please.

A:Ok. I'll just get an order form.Right.Now.it's Lacey Graphices?

B:That's right. We have an account with you.

A: Sorry. I didn't know.I'm new here.

B:Oh.that's ok.

A: could you give me your address,please?

B:yes. of course. it's Unit 5,Hailsham Industrial Estate, Hailsham.

A:and that's the delivery address?

B:YES.

A:and could I have your name,please?

B:well. I'm Liz Price,but I'd like you to address it to the "office Manager".please.

A:ok.fine. Now what's the order for?

B:we'd like 10 boxes of printer paper.

A:I'm afraid we haven't got any printer paper at the moment. will photocopy paper do?

B:Yes. that'll be fine.

A:And when would you like it?

B:Well. asap.really.We've nearly run out.

A:I can get it to you on Thursday,if you like.

B:That's great. Thanks.

A:and how will you be paying?

B:well.you usually send us on invoice.

A:Ok. and that's to the same address?

B:that's right.

Parts II

S=Sarah D=David

S:Hello, David. It's Sarah

D:Hello.Sarah

S:David. I'm just going over my notes for the advertisement we're putting in the paper.There are still one or two bits of information I need.

D:OK. What do you need to know?

S:Well,you still haven't given my the final job title yet.

D:oh, sorry .THe job title should be'Regional Manager'.

S:And what salary should I put?

D:Well, it depends on the quality of the candidate,really.Just put 'competitive salary plue benefits'.What we'll ask them to do is send details of their current salary and we'll go from there.

S:So you want me to put that in the advert as well?

D:Yes. ADD it to the bit about applicants including their CVs and reference.

S:OK.and have you decided when you'll be holding interview?

D:Yes. It'll be the last week in April. So that's ,what,the week starting the 25th?

S:nO. I think it's the 26th,actually.

D:ok.

S:and you gave me a date of 17 March. That's the closing date for applications?

D:That's right.

S:Right. David. I think that's everything. Thanks.

Part III

A=Anna R=Roger

A: Simpson&Co. Good morning.

R: Hello,Anna/

A:Oh, hello Roger.

R: I'm glad I caught you.Listen, I'M at the airport,and I've just realised I've left my diary in the office. You can't see it anywhere,can you?

A: Hang on.Here it is.

R:Oh, great. Now can you have a look at tomorrow?I've got an appointment at eleven-thirty at Maplo.But what's the name of the woman I'm seeing?

A:It's Delorme. Marie Delorme.

R:That's it. It had gone right out of my head. Is that D-E-L-O-R-M-E?

A:That's right.

R:And what's her position in the company,exactly?

A:She's their new Research Director.

R:That's it.Right. Then in the afternoon. I'm meeting Monsieur Belois at 3:30 But I can't remember whether we agreed to meet at his company or the hotel.

A: Well.there's nothing here about the hotel.

R:Right. then it must be at his company.Sorry. Anna.I'll have to go. My plane's boarding.

A:OK.Roger. Oh.before you go.Don't forget on Friday you'll need to confirm your flight to Rome.

R:Thanks.I'll make a note of it.I'll call you first thing in the morning.

A:Bye.