Dialogue 1

A: Can I help you?

C: Could you show me where your vases are located?

A: Sure. They're just on the shelf over here. They're made in the workshopbehind this souvenir shop.

C: They're beautiful. I'll take a pair of the green vases.

A: Would you like me to wrap them for you?

C: Yes, please. Could you wrap them up separately and send them to my sisters in New York by mail for me?

A: Sure. Can I interest you in some of the shell crafts that are also handmade here?

C: They're very nice, but I think I'll pass.

A: Perhaps your sisters would like a key ring. There are plenty of vivid designs printed on the key rings that you can choose from.

C: No, thank you. I'll just stick with the vases, thanks. I'm in a bit of a hurry.

A: Alright. I'll wrap this up as quickly as I can. While I do this, you can write their names and addresses on these forms.

C: OK. How much will that be?

A: With shipping, that will be 200 euros. I'll throw in a few key riing for you, as well.

C: There you go. Thank you very much. How long will it take for the vases to arrive in New York?

A: They should get there in about 3 weeks. Here's my business card. If you have any problems, you can contact me by email. Have a nice day!

Dialogue 2

C: Hello, do you remember me? I bought some vases from you yesterday.

A: Yes, you sent them to New York, right?

C: That's right. I thought I'd come back to buy some more souvenirs.

A: What did you have in mind?

C: Well, first, I'd like to buy a few postcards. My sister used to always send a postcard to herself whenever she went anywhere. I want to do that, too.

A: We have plenty of postcards to choose from here. The same designs can be found on these posters.

C: Posters are difficult to travel with. I think I'll just buy the postcards. I heard that you might also have some of the masks that are made in Venice.

A: Yes, we do. They're on the wall behind you.

C: How much do they cost?

A: The prices are clearly marked on the back of each mask. Would you like me to get one down for you to look at?

C: Yes, I think I'd like the green mask in the middle.

A: Here you are.

C: I'll take it. I'd also like to buy some chocolate.

A: Are you looking for some homemade chocolate as a gift?

C: Yes, it's my girlfriend's birthday today and she loves chocolate.

A: We've got plenty to choose from here.

C: They look delicious. I think she'll be pleased!