Dialogue1
Leah: Hello, this is the International Student Office.
My name is Leah. How may I help you?
Nathaniel: I'd like to speak to the Ms. Collins, please.
Leah: Ok. Can I ask who is calling, please?
Nathaniel: This is Nathaniel Brown.
L: And what is your call regarding?
N: I'd like to talk to her about my accommodation situation.
L: Ok, I'll try and put you through. Please hold.
N: Ok.
L: ... Sorry, her line is busy at the moment. Can I take a message?
N: Sure. Can you have her call me back on my cell phone number?
L: Ok. What's your number?
N: It's 0-7 -7 -8-7 -3-6-7 -6-8-8.
L: Let me repeat that back to you.
That's zero, double seven, eight, seven, three, SlX, seven, double six,
double eight.
N: No, there's no double six at the end of the number.
It's just zero, double seven, eight, seven, three, six, seven,
six, double eight.
L: I got it. When should I have her call you back?
N: Anytime before 6 pm tonight.
L: Ok, Nathaniel. I'll have Ms. Collins call you back sometime
tonight before 6 pm.
N: Thank you!
L: Bye!
N: Bye!
Dialogue2
N:Hello？
L:Good morning，Nathaniel，This is leah calling form the
International Student Office,
N:Good morning.
L:The reason I’m calling because Ms. Collins will not be able to call
you back until next week.
N:Oh. I had hoped she would have called ma back yesterday.
L:She’s terribly sorry about that.She had to leave the office suddenly
And won’t be able to return until next week.She hops you understand.
N:Is there someone else I can talk to?
L:She ask me to call you t o book an appointment with someone else
Today.When are you free today?
N:Any time after 2 pm today would be good for me.
L:Mr. Liu is available at 2:15 today.Will that work for you?
N:I’d prefer to speak with Ms. Fonda.
L:I’m afraid she isn’t available this afternoon.She has an opening
at 11:30 this morning.Will that work for you?
N:That will be fine.
L:Ok,we’ll be expecting you at 11:30.See you then.