2--Here you go.
 
1--I'm sorry sir, this flight has been cancelled due to some mechanical problems.
 
2--Cancelled! So what am I supposed to do now?
 
1--We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it's on a first come first served basis, so there is no guarantee that you will be able to take that flight.
 
2--What's my other option?
 
1--If you can wait until tomorrow, we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning.
 
2--That's fine. I'll do that then.
 
1--Thank you for your understanding sir. I will book your flight now.

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注解：
 
1.reservation预定
2.mechanical机械的
3.option选择权

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译文：
 
1--先生，下午好！我能看下您的护照和您的预订卡信息吗？
2--给你。
1--先生，抱歉，这次航班由于机械故障取消了。
2--取消了!那我现在应该做什么？
1--我很抱歉由于这次事故对您造成的不便。如果您的航班很紧急，我可以帮您添加到今晚的待乘表里，但是这只是提供优先的服务，我们也不能确保您今晚就一定能乘上飞机。
2--还有其他的选择吗？
1--如果您等到明天，我们会安排您入住酒店，您明天早晨可以乘上航班。
2--好吧，我就这么做吧。
1--先生，谢谢您的包容。我现在就给您预订。