2--Yes,I'm missing a sweater. I sent it in the laundry yesterday, but my laundry was returned without it.
 
1--May I have your room number,please?
 
2--505.
 
1--505. Let me check it out. Just a moment,please.I'm sorry. You're right. We have found  your sweater.We made a n mistake delivering the laundry. We'll send it up to your room at once.we're very sorry for the inconvenience
 
2--That's all right
 
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注解：
 
1.sweater毛衣
2.delivering递送  
3.inconvenience不便
 
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译文：
 
1--客房部，我能帮您什么忙吗?
2--是的，我丢了一件毛衣。昨天我送洗的衣服中有一件毛衣，但是送回的衣服中却没有了那件毛衣。
1--请问您的房间号码?
2--505.
1--505。让我查一下，请稍等。对不起。您是对的。我们找到您的毛衣了，是我们把它送错了房间，我们马上把毛衣送到您房间。对不起，我们给您带来了不便。
2--没关系。