[00:00.00]Good morning, sir. Can I help you?

早上好，先生。我能帮忙吗?

[00:03.67]I hope so. I'd like to make a complaint, the goods you sent to us seem to be out of joint with your samples.

但愿能帮上。我想提一个意见，你们发来的货物似乎与你们的样品不相称。

[00:12.66]What's the matter?

怎么回事?

[00:14.67]It's not what I asked for.

这不是我要的。

[00:17.63]What's wrong with it?

哪不对?

[00:19.68]It's not the right material. Really?

面料不对。真的吗?

[00:23.57]The pattern is not right, either.

样式也不对。

[00:26.76]Let me check out. Oh, sorry, we sent the goods wrong.

让我查一查。噢，对不起，我们送错货了。

[00:31.52]Can you exchange other goods for me?

能给我换其他货吗?

[00:34.70]Sure. May I see your receipt?

能给我换其他货吗?

[00:38.16]Of course. Here you are.

当然。给。

[00:40.46]OK. We'll exchange other goods for you. All right.

好的。我们马上会给您换其他货。好的。