Dear Mr. Bob,

敬爱的鲍伯先生：

We are glad to inform you that your delivery arrived in our company in good condition on June 17th, 2008. On the other hand, we also found some defective merchandise. The system of this merchandise shuts down automatically while instructing some commands. Attached are some pictures for your study, and please transfer these information to your RMA Dept.

我们很高兴地通知你货物已经状况良好地于 2008 年 6 月 17 日抵达我们公司了。另一方面，我们也发现了这个商品有一些瑕疵。这个商品的系统会自动地关机，当下达某些指令时。附上一些图示供你阅览，并请将这些资讯转交给你的维修部门。

Your prompt reply will be highly appreciated.

期待你们的快速回复。

With Best Regards,

Bill Peterson

比尔 • 彼得森 谨上