4. Making Inquiries

4.询问

A: Hello, how may I help you today?

A：你好，今天有什么需要帮忙的吗?

B: Hi. I would like to increase my Internet data.

B：你好。我想增加我的网络数据。

A: I'll be glad to help you with that. What's your account number?

A：我很乐意帮助你。能告诉我你的账号吗?

B: I don't have my account number with me, but my phone number is 310-865-9274.

B：我现在不知道我的账号，但是我的电话号码是310-865-9274。

A: Alright. I see you use our mobile service.

A：好吧。我看你也使用我们的移动服务。

B: Yes. I also have a landline.

B：是的。我也有固定电话。

A: According to my file, you are eligible for an upgrade to our new service.

A：根据我的文件,你达到升级到我们的新服务的条件。

B: What does this new service include?

B：这项新服务包括什么?

A: It makes the Internet connection twice as fast.

A：它使网速快了两倍。

B: That sounds perfect! Is there a price increase?

B：听起来非常棒!相比价格上调了吗?

A: Yes, that will be $5 more per month.

A：对的，每个月将多5美元。

B: Sign me up right away!

B：那马上帮我升级吧!