7. Troubleshooting a Computer Problem

7.排查电脑故障

A: How may I help you?

A：我有什么能帮你的吗?

B: My computer is not letting me run JavaScript.

B：我的电脑不能运行Java脚本。

A: That can easily be fixed.

A：那可以很容易修复。

B: I've tried fixing it myself, but nothing worked.

B：我曾试着自己修复它,但是没什么用。

A: If you'd kindly go to our website, I'll fix the problem.

A：如果你乐意去我们的网站,我将为你解决这个问题。

B: I've logged in, now what?

B：我现在登录了,然后呢?

A: I will now access your computer from my location.

A：现在我将从我的位置访问你的电脑。

B: Oh, I see what you are doing.

B：哦,我看到你在做什么了。

A: That should just about fix the problem!

A：这应该是正在解决这个问题!

B: Thank you so much! It was such an easy solution.

B：非常感谢你!这个解决方法看起来如此简单。

A: I'm happy to help.

A：很高兴帮到你。

B: Again, thank you and have a good day!

B：还有,谢谢你,祝你生活愉快!